Seems like there ought to be a way to quickly export, modify, and import the config data with the new company name in it, and that it wouldn't take all that long to create. Chris, did you use some automated setup for this; perhaps one of the ITSM data import utilities?
Or are there other concerns that that approach would miss or mishandle? Rick On Wed, Jun 25, 2008 at 7:23 AM, Moore, Christopher Allen < [EMAIL PROTECTED]> wrote: > ** > > Thanks Rick- that's what I figured but I figured it was worth asking… > > Chris > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Rick Cook > *Sent:* Wednesday, June 25, 2008 9:20 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Renaming a company in ITSM 7 > > > > ** The only other option is to create a nickname for the company, and use > that. I remember them telling us to do that in class, because you can > change the nickname whenever you want with no real impact, but you cannot > change the name without having to redo your entire config data, because all > of the records for Company A have that hard-coded in them. > > Rick > > On Wed, Jun 25, 2008 at 7:03 AM, Moore, Christopher Allen < > [EMAIL PROTECTED]> wrote: > > ** > > Hey everyone- > > > > I've been asked to look into renaming a few companies in our system. It's > not something you can just do from the company form obviously…has anyone had > any experience trying this? Will I just end up having to create new > companies and setting all the people associated with the old ones to the new > companies? > > > > ITSM 7.0 > > > > Thanks, > > Chris > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
