Maybe we need an offical way from BMC, before they come out with the tool. Howard
On 6/25/08, Rick Cook <[EMAIL PROTECTED]> wrote: > > ** Seems like there ought to be a way to quickly export, modify, and import > the config data with the new company name in it, and that it wouldn't take > all that long to create. Chris, did you use some automated setup for this; > perhaps one of the ITSM data import utilities? > > Or are there other concerns that that approach would miss or mishandle? > > Rick > > On Wed, Jun 25, 2008 at 7:23 AM, Moore, Christopher Allen < > [EMAIL PROTECTED]> wrote: > >> ** >> >> Thanks Rick- that's what I figured but I figured it was worth asking… >> >> Chris >> >> >> ------------------------------ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [EMAIL PROTECTED] *On Behalf Of *Rick Cook >> *Sent:* Wednesday, June 25, 2008 9:20 AM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: Renaming a company in ITSM 7 >> >> >> >> ** The only other option is to create a nickname for the company, and use >> that. I remember them telling us to do that in class, because you can >> change the nickname whenever you want with no real impact, but you cannot >> change the name without having to redo your entire config data, because all >> of the records for Company A have that hard-coded in them. >> >> Rick >> >> On Wed, Jun 25, 2008 at 7:03 AM, Moore, Christopher Allen < >> [EMAIL PROTECTED]> wrote: >> >> ** >> >> Hey everyone- >> >> >> >> I've been asked to look into renaming a few companies in our system. It's >> not something you can just do from the company form obviously…has anyone had >> any experience trying this? Will I just end up having to create new >> companies and setting all the people associated with the old ones to the new >> companies? >> >> >> >> ITSM 7.0 >> >> >> >> Thanks, >> >> Chris >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
