Maybe we need an offical way from BMC, before they come out with the tool.

Howard


On 6/25/08, Rick Cook <[EMAIL PROTECTED]> wrote:
>
> ** Seems like there ought to be a way to quickly export, modify, and import
> the config data with the new company name in it, and that it wouldn't take
> all that long to create.  Chris, did you use some automated setup for this;
> perhaps one of the ITSM data import utilities?
>
> Or are there other concerns that that approach would miss or mishandle?
>
> Rick
>
> On Wed, Jun 25, 2008 at 7:23 AM, Moore, Christopher Allen <
> [EMAIL PROTECTED]> wrote:
>
>> **
>>
>> Thanks Rick- that's what I figured but I figured it was worth asking…
>>
>> Chris
>>
>>
>>  ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [EMAIL PROTECTED] *On Behalf Of *Rick Cook
>> *Sent:* Wednesday, June 25, 2008 9:20 AM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Renaming a company in ITSM 7
>>
>>
>>
>> ** The only other option is to create a nickname for the company, and use
>> that.  I remember them telling us to do that in class, because you can
>> change the nickname whenever you want with no real impact, but you cannot
>> change the name without having to redo your entire config data, because all
>> of the records for Company A have that hard-coded in them.
>>
>> Rick
>>
>> On Wed, Jun 25, 2008 at 7:03 AM, Moore, Christopher Allen <
>> [EMAIL PROTECTED]> wrote:
>>
>> **
>>
>> Hey everyone-
>>
>>
>>
>> I've been asked to look into renaming a few companies in our system.  It's
>> not something you can just do from the company form obviously…has anyone had
>> any experience trying this?  Will I just end up having to create new
>> companies and setting all the people associated with the old ones to the new
>> companies?
>>
>>
>>
>> ITSM 7.0
>>
>>
>>
>> Thanks,
>>
>> Chris
>>
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>
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-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [EMAIL PROTECTED]
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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