This remedy alert tool will pop up when you have a notify action action specified to the particular user....
This action should be done only via remedy AR server. If you are trying to update the alert form via SQL statements it will not work.... Thanks & Regards Saravanan Palaniappan ITSM "To teach and to learn, to laugh and make others laugh. This is my purpose. Any day I don't do this was not worth the time it took to get through it." ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nadia Dolnikoff Sent: Monday, July 21, 2008 6:13 PM To: arslist@ARSLIST.ORG Subject: Remedy Alert Tool ** Hello, Does any one know how the Alert Tool work? I try to pop up a message window for some users in the alert tool but the only thing that happens is that the alert I tried to sent appear in the alerts list but does not pop up. Does any one use this tool? Best Regards, Nadia Shaalo Remedy Administrator IBM Global Services Israel tel:03-9165600 (ext:5600) mobile:050-7374017 mailto:[EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ -------------------------------------------------------------------------------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. -------------------------------------------------------------------------------------------- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
