It is generally not the same port as the AR server. It's on the Ports and Queues tab of the Server Information in the AR System Administration Console. If you've got a firewall, you will want to specify a port there then open it in your firewall.
Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nadia Dolnikoff Sent: Tuesday, July 22, 2008 1:13 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Alert Tool Hi, Thank you for your response. We use for our AR server port 1047, shouldn't the port for the server and for the alert tool suppose to be the same? Do I need to open a new port for the alert? I mean the port you've specified? Also, I tried to disable the firewall on my PC but I still couldn't receive a pop up message (onlya message in the alert list). Any ideas? Best Regards, Nadia Shaalo Remedy Administrator IBM Global Services Israel tel:03-9165600 (ext:5600) mobile:050-7374017 mailto:[EMAIL PROTECTED] Anne Ramey B&T Analyst State of North Carolina Office of Information Technology Services (ITS) Enterprise Solutions Division IT Service Management and IT Asset Management Support (919)754-6521 [EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]> http://its.state.nc.us<http://its.state.nc.us/> RHCE, ITIL Foundation *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
