Hi Dee You need to add all the group IDs in the filter notification ( same place where you define single group name or ID)
Hope this works ...as I did this long time back :) Thanks Himanshu On Wed, Jul 23, 2008 at 9:48 AM, T. Dee <[EMAIL PROTECTED]> wrote: > Has anyone done a custom notification in SYS:Notificaiton Messages and > have the Notification go to particular support groups? > > I have no issues with creating a custom notification - which does go > out - the only issue is i'm not sure how to tell Remedy that it needs > to go 6 different groups. > > Suggestions / ideas? > > THANK YOU! > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"