We have not tried anything with version 7 yet, but we'll get there pretty 
dang quickly.  I wonder if I could just write a SQL update statement with 
the new license information to have ready in case PRD goes down?  Would 
that be a better approach?

Regards,
Ben



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** 
Did you try database mirroring?
 
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
 
From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Moore, Christopher Allen
Sent: Monday, July 28, 2008 11:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: Hot Backup Servers
 
** 
Ben- 
 
We’re working on a similar solution, but one word of caution- we tried 
setting up a mirror DB using SQL transactional replication and the first 
time we made an administrative change to a form (adding a field via the 
Class Manager) our system got all kinds of messed up.  Of course, using 
transactional replication the parent DB isn’t supposed to be altered in 
any way, but for reasons neither BMC nor MS can figure out beyond finger 
pointing, it did.  It seems the schema table was altered and was pointing 
to views and tables which we either incorrect or thought objects that 
existed already didn’t and tried to create them.  We had to recover from a 
week old backup and import all new and updated tickets and was a nightmare 
weekend.
 
Anyway, be careful using transactional replication.
7.0.1 p5
SQL 2005 sp2
 
Chris
 

From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Benjamin Trimmer
Sent: Monday, July 28, 2008 11:39 AM
To: arslist@ARSLIST.ORG
Subject: Hot Backup Servers
 
** 
Who has implemented a hotbackup server in a 7.x environment?  In 6.3 and 
prior, it was relatively simple (license-wise) since the licenses were in 
a file, and not the database.  How does, or what is the best way, it 
should work in a 7 environment since the licenses are not in the database? 
 We thought of having a seperate "standby" database instance that would 
get updated via a SQL transaction log.  The problem, however, is that if 
the PRD system went down, we'd have to do something with the license to 
get it to work. 

Thoughts?  Ideas? 

Thanks, 
Ben Trimmer 
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