Hi Guys,
I am working with AR Server 7.1.00 and trying to set up auto assignment
for the workflow in the change mgmt and incident mgmt (7.0.03). Is there any
way to auto assign the support group the request flows through depending on
the various states of the workflow? I have no operational or product
category to configure. in the assignment. please help me!! I am new to
remedy and I am trying to configure the out of the box workflow for company
use.
Thanks
Sivarama
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