I have a dev server which being a complete copy of production generates
outgoing emails exactly as the production server would. I have stopped
the email service so that the emails don't go out. (ARS 6.3 patch 24 on
Win 2003, SQL 2000, Helpdesk 5)

 

I am now tasked with sending out survey emails to confirm call closure
etc. using email templates. 

 

Outgoing email configuration is set NOT to delete outgoing emails.

The filters are running correctly in the log

Emails are not visible in the AR System Email Messages form. 

 

How can I set up the server so that emails do not go out to the general
population but in such a way that I can see the html email template that
was generated? 

 

Thanks in advance, 

Sharon


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