Try creating a Filter that fires on the Email Address form (on Submit/Modify
where TR.Send Message = Yes), clears all of the outgoing destinations and
replaces them with a test email address.  You could even log the "correct"
destinations in a log file or something.

Rick
On Mon, Aug 11, 2008 at 7:32 AM, Sharon Menachem <[EMAIL PROTECTED]>wrote:

> **
>
> I have a dev server which being a complete copy of production generates
> outgoing emails exactly as the production server would. I have stopped the
> email service so that the emails don't go out. (ARS 6.3 patch 24 on Win
> 2003, SQL 2000, Helpdesk 5)
>
>
>
> I am now tasked with sending out survey emails to confirm call closure etc.
> using email templates.
>
>
>
> Outgoing email configuration is set NOT to delete outgoing emails.
>
> The filters are running correctly in the log
>
> Emails are not visible in the AR System Email Messages form.
>
>
>
> How can I set up the server so that emails do not go out to the general
> population but in such a way that I can see the html email template that was
> generated?
>
>
>
> Thanks in advance,
>
> Sharon
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