I've been testing e-mails on dev by just looking at the entries on the AR 
System Email Messages form - works perfectly, and no messing around required on 
config or other forms.  Works perfectly ....

But some have said you should restart the e-mail engine if you make config 
changes?  From the AR documentation, its supposed to periodically check the 
config and adjust accordingly?  Obviously this can be switched off, but I'm 
sure its enabled by default.

Regards

Dave

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Dwayne Martin
Sent: 12 August 2008 13:16
To: arslist@ARSLIST.ORG
Subject: Re: How to test yet disable Email on dev server


I have a filter on my development server that, on "Submit" changes the "AR 
System Email Messages/To" field to my email address, so all the emails come to 
me.  It also adds the original "To" to the subject so I can see who it 
originally was supposed to go to.

But, as Sharon II points out, you can simply look at the "AR System Email 
Messages" entries to see what email would have gone out, so most of the time we 
just leave the development mailbox disabled.

Dwayne Martin
James Madison University

---- Original message ----
>Date: Tue, 12 Aug 2008 09:28:06 +0300
>From: Sharon-Michal Mamon-Meged <[EMAIL PROTECTED]>  
>Subject: Re: How to test yet disable Email on dev server  
>To: arslist@ARSLIST.ORG
>
>Hi sharon ,
>you say "Emails are not visible in the AR System Email Messages form" why ?
>email messages is the form that could give you the answer to your
>question .
>In this form you can see the html email template without email going out .
>
>Best Regards,
>
>sharon mamon-meged
>AR System administrator
>phone : 972-3-9165229
>moblie : 050-9165229
>
>
>
>
>                                                                           
>             Sharon Menachem                                               
>             <[EMAIL PROTECTED]                                             
>             .COM>                                                      To 
>             Sent by: "Action          arslist@ARSLIST.ORG                 
>             Request System                                             cc 
>             discussion list                                               
>             (ARSList)"                                            Subject 
>             <[EMAIL PROTECTED]         How to test yet disable Email on    
>             ORG>                      dev server                          
>                                                                           
>                                                                           
>             11/08/2008 17:32                                              
>                                                                           
>                                                                           
>             Please respond to                                             
>             [EMAIL PROTECTED]                                             
>                    RG                                                     
>                                                                           
>                                                                           
>
>
>
>
>**
>I have a dev server which being a complete copy of production generates
>outgoing emails exactly as the production server would. I have stopped the
>email service so that the emails don’t go out. (ARS 6.3 patch 24 on Win
>2003, SQL 2000, Helpdesk 5)
>
>I am now tasked with sending out survey emails to confirm call closure etc.
>using email templates.
>
>Outgoing email configuration is set NOT to delete outgoing emails.
>The filters are running correctly in the log
>Emails are not visible in the AR System Email Messages form.
>
>How can I set up the server so that emails do not go out to the general
>population but in such a way that I can see the html email template that
>was generated?
>
>Thanks in advance,
>Sharon
>
>
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