Gary - sorry to hear of this problem - glad you were able to get it resolved with Norm's help :-)
Opela, Gary L CTR USAF AFMC 72 CS/SCBAH wrote: > > It is set up to log in as the Local System Account, so I don't think > this would be an issue. Thanks though. > I just found out that my other remedy server is having the same issue. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Feliciano, Ferdinand, A > (Rocky) > Sent: Tuesday, September 09, 2008 8:31 AM > To: arslist@ARSLIST.ORG > Subject: Re: Email Engine will not start -- Failed to load java virtual > machine. > > ** > > I had this problem not too long ago and the problem was that the user > account used to start the email engine got knocked out of the > administrator group on the server. Check the user account or the > service account used to start the service if it's a member of the > administrator on the local machine. > > > > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72 > CS/SCBAH > Sent: Tuesday, September 09, 2008 6:23 AM > To: arslist@ARSLIST.ORG > Subject: Email Engine will not start -- Failed to load java virtual > machine. > > > > ** > > I'm running java version 1.6.0.7 (java 6 update 7) and remedy version > 6.3. > > > My email engine crashed a few days ago and I cannot get it to come up. > I'm getting the error: > > The Remedy Email Engine service on Local Computer started and then > stopped. Some services stop automatically if they have no work to do, > for example, the Performance Logs and Alerts service. > > > > There is a chance that my Email Server User's password expired. Just in > case, I reset his password in Active Directory and in the AR System > Email Mailbox Configuration Form. I then tried to restart the email > engine, but it was to no avail. I have not yet restarted remedy, I'm > trying to avoid that. > > > > Still, whenever I try to restart the engine, in the event log, I see the > following three errors: > > > > > > Type: Error Event ID: 4098 > > The AR System Email Engine service failed to start. > > > > Type: Error Event ID: 4096 > > Could not load the Java Virtual Machine > > > > Type: Error Event ID: 4097 > > The LoadLibrary function failed for the following reason: The specified > module could not be found. > > . > > > > > > > > It sounds like it's having java errors big time. Does anyone have any > suggestions? I navigated to my email directory and there were two log > files, stderr and stdout. Neither of them had any relevant information. > The arerror.log doesn't say anything either. > > > > Thanks, > > > Gary Opela, Jr. > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > ________________________________ > > NOTICE: This e-mail (and any attachments) may contain PRIVILEGED OR > CONFIDENTIAL information and is intended only for the use of the > specific individual(s) to whom it is addressed. It may contain > information that is privileged and confidential under state and federal > law. This information may be used or disclosed only in accordance with > law, and you may be subject to penalties under law for improper use or > further disclosure of the information in this e-mail and its > attachments. If you have received this e-mail in error, please > immediately notify the person named above by reply e-mail, and then > delete the original e-mail. Thank you. > > ________________________________ > > NOTICE: This e-mail (and any attachments) may contain PRIVILEGED OR > CONFIDENTIAL information and is intended only for the use of the > specific individual(s) to whom it is addressed. It may contain > information that is privileged and confidential under state and federal > law. This information may be used or disclosed only in accordance with > law, and you may be subject to penalties under law for improper use or > further disclosure of the information in this e-mail and its > attachments. If you have received this e-mail in error, please > immediately notify the person named above by reply e-mail, and then > delete the original e-mail. Thank you. > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/Email-Engine-will-not-start----Failed-to-load-java-virtual-machine.-tp19392377p19394411.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
