Haha @ Tim......

You guys are so ruthless.. It feels like a Friday.

Quick, someone post a Friday humor bit before Daniel flags it!

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Widowfield
Sent: Tuesday, September 16, 2008 3:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: weird IP addresses in the logs

** 
I once heard that you could turn your help desk into a profit center.
Hence, not investing in it would be short-sighted and ill-advised.  

Oh, dear me... Now who was it who told me that?  Mmmm.....  Starts with
a B...  

--Tim



----- Original Message ----
From: Axton <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, September 16, 2008 1:54:23 PM
Subject: Re: [ARSLIST] weird IP addresses in the logs

If I had to guess, I would say it probably has to do with what they
pay their support staff.

Axton Grams

On Tue, Sep 16, 2008 at 2:27 PM, Nyall McCavitt <[EMAIL PROTECTED]>
wrote:
> **
> Hi,
>
> Thanks for the info. Now why couldn't Support have said this.
>
> Thanks again.
>
> Nyall
>
> Axton wrote:
>
> Because with reverse proxies, nat, and some other things, you can not
> reliably get an ip from the client.  So in BMC's effort to enforce
> their licensing model, this is the best they could come up with.
>
> Axton Grams
>
>
>
>
>
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