The problem is that the user isn't 'Logging Out', likely just closing their browser window...which leaves their session active till the session times out. If they logged out, they likely wouldn't experience this issue.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Tuesday, September 16, 2008 12:15 PM To: arslist@ARSLIST.ORG Subject: Re: weird IP addresses in the logs The second scenario is the case here. So, what is the resolution? Is there something on the server that I need to update, or is it just that she is logging in too quickly since last logging out? Do I need to check some settings in the admin web page to see how long it holds on to licenses? Thanks, Gary -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, September 16, 2008 1:11 PM To: arslist@ARSLIST.ORG Subject: Re: weird IP addresses in the logs This happens under the following scenarios: - user is logged in via user tool, then logs into mid-tier (even from same machine or view field in user tool that points to mid-tier) - user is logged in via mid-tier, closes browser window, then reauthenticates to mid-tier (even from same machine) Axton Grams On Tue, Sep 16, 2008 at 1:44 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]> wrote: > Axton, I think you are on to something here. I got into her computer and > found she has a standard IP address. I showed her how to do an ipconfig, > so she can let me know if she is having a problem in the future. I also > noticed, by looking through my arerror.log, I have three other users > experiencing the same issue, just not telling me about it. > > The error in the log is as follows: > > Tue Sep 16 10:07:22 2008 390620 : User is currently connected from > another machine (ARERR 9093) > Tue Sep 16 10:07:22 2008 Client already connected - username:<user>, > client-type:Mid-tier, > existing-IP:a92cf51a1569bdf1:-72515d6a:11c41fe7e8a:-7fd2, > new-IP:a92cf51a1569bdf1:-72515d6a:11c41fe7e8a:-7fd1 - User has Override > option > > Sometimes she has override, but if she's overridden lately, then she > doesn't. > > Anyone have any ideas? > > Thanks, > > Gary Opela, Jr. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Axton > Sent: Tuesday, September 16, 2008 12:25 PM > To: arslist@ARSLIST.ORG > Subject: Re: weird IP addresses in the logs > > Post the format of the reported ip. Chances are it is a unique id > generated by the mid-tier as the mid-tier servers do not use the > actual client ip address. > > Axton Grams > > On Tue, Sep 16, 2008 at 11:34 AM, Opela, Gary L CTR USAF AFMC 72 > CS/SCBAH <[EMAIL PROTECTED]> wrote: >> ** >> >> I have a user whom is getting the typical "user is connected from > another >> machine" error even though she has not accessed her account from any > other >> computer. I look up in the arerror.log file, it shows her old and new > ip >> address. I was going to do an NSLookup on the names, and then check a >> program I have access to that shows me who last logged into that > computer to >> see what is going on. However, the IP addresses in the logs are very > weird. >> At first, they look to be in hex, but then I convert, and get an > impossibly >> large number. >> >> >> >> They consist of four sets of colon-delimited hex strings. Each of the > second >> sets has a - at the front of it. >> >> >> >> Does anyone have any guidance on this? Are they IPV6 ips? >> >> >> >> Thanks, >> >> Gary Opela, Jr. >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
