Hi, If id reports too much, it is a bug. No reset should be needed.
You can allways check the user log with RRR|License at http://rrr.se. If you have any problems with Application Licenses, we can grant you free access to that part on request. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Hi, > > > > Runing arsystem 7.0.1 p2 on windows 2003, SQL. > > > > Currently states all licenses are in use for Fixed Incident Application. > > > > $PROCESS$ Application-Get-License-Count "$Permission Tag Name$ User > Fixed" > > > > Looked at CTM:People Pemission Groups and no Fixed licenses assigned for > for Incident User. The error message comes back all 23 are in use. > Looked at this form and User form, none are in use. > > > > Does a counter need to be reset anywhere? > > > > Thanks > > > > Tim > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

