<IMHO> Been there - got the battle scars - burned the T-shirt... Step back and "reverse the shoes" on this. Why hasn't BMC listened TO the List!
David Easter (Bless His Soul) does as best as he can... There are other BMC'er lurkers here as well. When Remedy (BMC) *promised* "Easy Upgrades" we chuckled... When Remedy (BMC) p*romised* "easy patches" we laughed... The ARSList has the "people in the trenches" - it is apparent that the BMC Consultants maybe are not - else the pressure would be placed internally - or they are happy with collection of the consulting fees? So, when I signed up for this years *RUG* - I saw that "hotel construction" + "Florida in hurricane season" + <insert long list here> as a red flag... Guess they listen to the "Wrong Convention Planners" or maybe the SIM Module was not correctly configured to have all the inter-relationships and dependencies in the CMDB? (Impact of Change to CI="Convention Hotel" has cascade of ?) Impact Analysis was set to low priority (Customer not attending convention and purchases vendor-X is impact-Y to BMC)? Service Level Agreements (and customer expectations) module not deployed? It is not that we are *not* *outraged* and *frustrated* and would like to Kick some ^^%%$# but what can we do? All of us make our livings on this product and we are the simple puppet in the controls of the master... Unfortunately the Master has 'let the team down' due to unfortunate and "invisible to us" circumstances / decisions / choices... </IMHO> I am certain that IF the BUW was held this year it would have been quite impressive - and very memorable as the Fountain Blue hotel is a beauty in itself - Miami Beach - who could ask for more... Unfortunately the winds of time and fortune did not blow our ways this year :( Just an IHMO HTH Robert Molenda PS> CU in 2009 [Hopefully] On Wed, Sep 24, 2008 at 1:32 PM, Susan Palmer <[EMAIL PROTECTED]> wrote: > ** Has anyone notice how 'un-arslist' this topic has been? No one seems > to care and BMC should be concerned about that. The fact that no one wants > to rant about it or even make jokes about it is so uncharacteristic of this > group. This group gets heartburn on a drop of a dime usually. Say it the > wrong way and you get 60 replies! What's going on? I'm very disappointed > in this whole affair. Where's the spark? Where's the outrage? Not like > you didn't see this possibility when you went to the hotel website after > last year's RUG and found they were under construction .... red flag !! > > Are there any plans to share with us any of the news that would have been > shared in just a few short weeks? Any podcasts planned? Do you want the > regional RUGS to start setting up something to provide this? No one is > thinking about these things at BMC? > > Why not hold the RUG virtually? Webex's of the sessions. Giant webex's of > the morning gathering. You have the registrations so you know who would be > a valid login. Maybe use this as an opportunity for all customers to login > even if they didn't register. What a show of goodwill to the BMC customer > community to do something like this. Maybe if people get a taste of the > sessions and the value they provide more would attend. > > Of course I'm being selfish, I don't really care about the other products. > They have to find people to push their cause. I'm looking for the Remedy > stuff !! > > I'm sure there's a 100 people here that can think of additional ways to > still pull this off. > > Don't let BMC think we really don't care ....speak up. > > Susan > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- If it were not for the gutter, my mind would be homeless! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
