...And the church said "Amen!"

Rick

On Wed, Sep 24, 2008 at 2:39 PM, Danny Kellett <
[EMAIL PROTECTED]> wrote:

> The man has a point....
>
> strauss wrote:
>
>> **
>>
>> How about if they take every bit of the $$$ they would have spent on
>> UserWorld 2008 and hire top-notch quality assurance folks to test and clean
>> up their ITSM and ARS code. I can think of several segments of it that have
>> obviously missed out on any sort of coherent QA process. They could at least
>> come up with the resources to QA the new 7.5 stuff properly, so that we
>> don't get a continuation of the last several years into 2009-2010. I would
>> much rather receive releases of code that actually work as advertised than
>> listen to hours of hype about products that don't (work).
>>
>> Sorry to be so cynical, but if I could pick my top priority…
>>
>> Christopher Strauss, Ph.D.
>>
>> Call Tracking Administration Manager
>>
>> University of North Texas Computing & IT Center
>>
>> http://itsm.unt.edu/
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [EMAIL PROTECTED] *On Behalf Of *Susan Palmer
>> *Sent:* Wednesday, September 24, 2008 3:33 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: It's official from the BMC UserWorld web site ... October
>> 2009
>>
>> **
>>
>> Has anyone notice how 'un-arslist' this topic has been? No one seems to
>> care and BMC should be concerned about that. The fact that no one wants to
>> rant about it or even make jokes about it is so uncharacteristic of this
>> group. This group gets heartburn on a drop of a dime usually. Say it the
>> wrong way and you get 60 replies! What's going on? I'm very disappointed in
>> this whole affair. Where's the spark? Where's the outrage? Not like you
>> didn't see this possibility when you went to the hotel website after last
>> year's RUG and found they were under construction .... red flag !!
>>
>> Are there any plans to share with us any of the news that would have been
>> shared in just a few short weeks? Any podcasts planned? Do you want the
>> regional RUGS to start setting up something to provide this? No one is
>> thinking about these things at BMC?
>>
>> Why not hold the RUG virtually? Webex's of the sessions. Giant webex's of
>> the morning gathering. You have the registrations so you know who would be a
>> valid login. Maybe use this as an opportunity for all customers to login
>> even if they didn't register. What a show of goodwill to the BMC customer
>> community to do something like this. Maybe if people get a taste of the
>> sessions and the value they provide more would attend.
>>
>> Of course I'm being selfish, I don't really care about the other products.
>> They have to find people to push their cause. I'm looking for the Remedy
>> stuff !!
>>
>> I'm sure there's a 100 people here that can think of additional ways to
>> still pull this off.
>>
>> Don't let BMC think we really don't care ....speak up.
>>
>> Susan
>>
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>>
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>
>
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