Actually, a coworker of mine who focuses more on the Asset Management side got an email asking if he'd like to go to BMC and help test some aspects of Asset Management with real-world data and test cases. I'm hoping that they do this with every module, and if so we may see BMC's reputation in the market improve as a result.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Wednesday, September 24, 2008 4:16 PM To: [email protected] Subject: Re: It's official from the BMC UserWorld web site ... October 2009 ** How about if they take every bit of the $$$ they would have spent on UserWorld 2008 and hire top-notch quality assurance folks to test and clean up their ITSM and ARS code. I can think of several segments of it that have obviously missed out on any sort of coherent QA process. They could at least come up with the resources to QA the new 7.5 stuff properly, so that we don't get a continuation of the last several years into 2009-2010. I would much rather receive releases of code that actually work as advertised than listen to hours of hype about products that don't (work). Sorry to be so cynical, but if I could pick my top priority... Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer Sent: Wednesday, September 24, 2008 3:33 PM To: [email protected] Subject: Re: It's official from the BMC UserWorld web site ... October 2009 ** Has anyone notice how 'un-arslist' this topic has been? No one seems to care and BMC should be concerned about that. The fact that no one wants to rant about it or even make jokes about it is so uncharacteristic of this group. This group gets heartburn on a drop of a dime usually. Say it the wrong way and you get 60 replies! What's going on? I'm very disappointed in this whole affair. Where's the spark? Where's the outrage? Not like you didn't see this possibility when you went to the hotel website after last year's RUG and found they were under construction .... red flag !! Are there any plans to share with us any of the news that would have been shared in just a few short weeks? Any podcasts planned? Do you want the regional RUGS to start setting up something to provide this? No one is thinking about these things at BMC? Why not hold the RUG virtually? Webex's of the sessions. Giant webex's of the morning gathering. You have the registrations so you know who would be a valid login. Maybe use this as an opportunity for all customers to login even if they didn't register. What a show of goodwill to the BMC customer community to do something like this. Maybe if people get a taste of the sessions and the value they provide more would attend. Of course I'm being selfish, I don't really care about the other products. They have to find people to push their cause. I'm looking for the Remedy stuff !! I'm sure there's a 100 people here that can think of additional ways to still pull this off. Don't let BMC think we really don't care ....speak up. Susan __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
