Now that's good arslisting .... the humor ... the slight outrage ... I didn't even mind Shawn's slight dig at me. At least it was something. We are alive !
On Wed, Sep 24, 2008 at 4:12 PM, Robert Molenda <[EMAIL PROTECTED]>wrote: > ** <IMHO> > Been there - got the battle scars - burned the T-shirt... > > Step back and "reverse the shoes" on this. Why hasn't BMC listened TO the > List! > > David Easter (Bless His Soul) does as best as he can... There are other > BMC'er lurkers here as well. > > When Remedy (BMC) *promised* "Easy Upgrades" we chuckled... > When Remedy (BMC) p*romised* "easy patches" we laughed... > > The ARSList has the "people in the trenches" - it is apparent that the BMC > Consultants maybe are not - else the pressure would be placed internally - > or they are happy with collection of the consulting fees? > > So, when I signed up for this years *RUG* - I saw that "hotel > construction" + "Florida in hurricane season" + <insert long list here> as a > red flag... > > Guess they listen to the "Wrong Convention Planners" or maybe the SIM > Module was not correctly configured to have all the inter-relationships and > dependencies in the CMDB? (Impact of Change to CI="Convention Hotel" has > cascade of ?) Impact Analysis was set to low priority (Customer not > attending convention and purchases vendor-X is impact-Y to BMC)? Service > Level Agreements (and customer expectations) module not deployed? > > It is not that we are *not* *outraged* and *frustrated* and would like to > Kick some ^^%%$# but what can we do? All of us make our livings on this > product and we are the simple puppet in the controls of the master... > > Unfortunately the Master has 'let the team down' due to unfortunate and > "invisible to us" circumstances / decisions / choices... > </IMHO> > > I am certain that IF the BUW was held this year it would have been quite > impressive - and very memorable as the Fountain Blue hotel is a beauty in > itself - Miami Beach - who could ask for more... > > Unfortunately the winds of time and fortune did not blow our ways this year > :( > > Just an IHMO > HTH > Robert Molenda > > PS> CU in 2009 [Hopefully] > > On Wed, Sep 24, 2008 at 1:32 PM, Susan Palmer <[EMAIL PROTECTED]>wrote: > >> ** >> Has anyone notice how 'un-arslist' this topic has been? No one seems to >> care and BMC should be concerned about that. The fact that no one wants to >> rant about it or even make jokes about it is so uncharacteristic of this >> group. This group gets heartburn on a drop of a dime usually. Say it the >> wrong way and you get 60 replies! What's going on? I'm very disappointed >> in this whole affair. Where's the spark? Where's the outrage? Not like >> you didn't see this possibility when you went to the hotel website after >> last year's RUG and found they were under construction .... red flag !! >> >> Are there any plans to share with us any of the news that would have been >> shared in just a few short weeks? Any podcasts planned? Do you want the >> regional RUGS to start setting up something to provide this? No one is >> thinking about these things at BMC? >> >> Why not hold the RUG virtually? Webex's of the sessions. Giant webex's >> of the morning gathering. You have the registrations so you know who would >> be a valid login. Maybe use this as an opportunity for all customers to >> login even if they didn't register. What a show of goodwill to the BMC >> customer community to do something like this. Maybe if people get a taste >> of the sessions and the value they provide more would attend. >> >> Of course I'm being selfish, I don't really care about the other >> products. They have to find people to push their cause. I'm looking for >> the Remedy stuff !! >> >> I'm sure there's a 100 people here that can think of additional ways to >> still pull this off. >> >> Don't let BMC think we really don't care ....speak up. >> >> Susan >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > > > -- > If it were not for the gutter, my mind would be homeless! > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
