In 7.1 they dropped support for pre-fetching the applications, because they never could get it to work properly. I thought I had it working fairly well in 7.0.01.003 early last year, but the same xml file refused to work in any version of 7.1 from the beta on. It may have been dropped from support in ANY version of 7.x, but you'll have to check; it's been over a year since I stopped working with 7.0.x.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Peter Romain Sent: Wednesday, September 24, 2008 5:17 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy mid-tier precache XML code I thought you might have a long list! Did you try prefetching an application? I have tried this and despite what I have read I cannot get the forms in the apps to cache. Cheers Peter > 173 of them - some are custom: > > AP:Alternate > AP:Detail-Signature > AP:Password > Approval Central > APR:Alternate > APR:Approver Lookup > AST:AssetPeople_AssetBase > AST:CI Associations Search > AST:CI Audit Log > AST:CMDB Associations > AST:ManageAssetInformation > AST:ManageInventory > BMC.CORE.CONFIG:BMC_Dataset > CFG:Assignment > CFG:Associations Modify > CFG:Broadcast > CFG:Broadcast Association > CFG:CFG PBB TicketNumGenerator > CFG:Data Input > CFG:Decision Tree > CFG:Decision Tree-Branch > CFG:GEMScriptAssocLookup > CFG:GroupEventMapKDBAssoc > CFG:Related Associations > CFG:Related Impacted Areas > CFG:ReminderNotifications > CFG:Service Catalog LookUp > CHG:Associations > CHG:BOAnalysisSrch_dlg > CHG:CCMCalendar > CHG:CFG Rules > CHG:CFG Ticket Num Generator > CHG:Change Assoc Search > CHG:Change Management Console > CHG:Infrastructure Change > CHG:SYS Notification Rules > CMDB:CIViewer > CMS:ConfigurationManagement > CTM:Address Details > CTM:CFG PeopleTagNumGenerator > CTM:CFG-ApplicationPreferences > CTM:Email System > CTM:Location Details > CTM:Login ID > CTM:Paging System > CTM:People > CTM:People Attachments > CTM:People Attributes > CTM:People Benefit Info > CTM:People Education > CTM:People HR Attendance Mgmt > CTM:People IT Skills > CTM:People Permission Groups > CTM:People Profile > CTM:People Search > CTM:People Search-Supp. Staff > CTM:People Template > CTM:People Travel Profile > CTM:People Wallet > CTM:Phone Details > CTM:Profile Definition > CTM:Support Group > CTM:Support Group Alias > CTM:Support Group Alias LookUp > CTM:Support Group Asign LookUp > CTM:Support Group Assoc LookUp > CTM:Support Group Shift Assoc > CTM:SupportGroupFunctionalRole > CTM:SupportGrpFuncRoleAlLookUp > FIN:ConfigCostCentersRepository > FIN:CostCenterUDAAssociations > FIN:Costs > FIN:SearchCostCenterdlg > Home Page > HPD:Associations > HPD:Attachments > HPD:CFG Ticket Num Generator > HPD:CFG-Rules > HPD:Help Desk > HPD:Help Desk Assignment Log > HPD:Help Desk Audit Log > HPD:Impacted Areas > HPD:Incident Assoc Search > HPD:Incident Management Console > HPD:Incident Matching > HPD:IncidentDateSearch > HPD:Search-Worklog > HPD:Template Associations > HPD:TemplateSPGLookUp > HPD:WorkLog > KMS:DataExchange > KMS:General_QueryOptions > KMS:Main > KMS:Session > NTE:CFG-Notification Events > PBM:CFG KDBTagNumGenerator > PBM:CFG KE TicketNumGenerator > PBM:CFG PI TicketNumGenerator > PBM:Investigation Assgnmt Log > PBM:Investigation Associations > PBM:Known Error > PBM:Known Error Associations > PBM:KnownError/KDBAssoc Search > PBM:Problem Investigation > PBM:Problem Management Console > PBM:Solution Audit Log > PBM:Solution Database > PBM:Solution DB Associations > PCT:ModelVersion Patch > PCT:ProductAliasCPYAssocLookUp > PCT:Product Catalog > PCT:Product Model/Version > PDL:File > PDL:FileTableLookup > PDL:PD_Console > PDL:PD_FilesLookup > PDL:SoftwareLibraryItemSearch > PDL:Suite_PDAssociation > RMG:Entity > RMG:EntitySearch_dlg > RMG:RegTimeSegment > RQC:ServiceRequestConsole > RQC:ServiceRequestWizard > RRC:Reporting > Sample:DialogYesNo > SHARE:Application_Properties > SHARE:QualBuilder > SHR:FlashboardDialog > SHR:OverviewConsole > SHR:SchemaNames > SIT:Site > SIT:Site Alias > SIT:Site Alias Company LookUp > SIT:Site Alias LookUp > SLM:AuditLogDlg > SLM:Console > SLM:EventSchedule > SLM:Measurement > SLM:ServiceRequest > SLM:ServiceTarget > SLM:Status > SLM:DashboardSLMgr > SRM:ApplicationSettings > SRM:Request > SRM:Survey > SRM:SurveyResponseDialog > SYS:Advanced Search Form List > SYS:Application Status Enabler > SYS:Date Time Query Rules > SYS:Menu Items > SYS:Predefined Queries > SYS:SelectionFieldFormMapping > SYS:Status Query Rules > SYS:Viewer > TMS:AuditLog > TMS:Flow > TMS:FlowBuilder > TMS:LDAPSearch > TMS:RelationshipAttributes > TMS:Relationships > TMS:RootRelationships > TMS:Task > TMS:TaskEffortLog > TMS:TaskFlowViewer > TMS:TaskGroup > TMS:TemplateSelection > TMS:ViewWindow > TMS:WorkInfo > UNT:Message Box > VIS:Help > CHG:ChangeTasking-Archive > CHG:Task > HPD:HelpDesk-Archive > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of Peter Romain >> Sent: Tuesday, September 23, 2008 6:50 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: Remedy mid-tier precache XML code >> >> Christopher, >> >> Looking at the mid-tier logs after I cleared the cache and then >> selected >> the incident management console I can see ~120 forms being cached. >> >> Have you got this many forms in your prefetch config? >> >> Cheers >> >> Peter > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
