Yes you got that right.. You need to have a user that represents the permission group set of the users that you want to build the cache for. For eg. Demo would build cache for only Administrative users and all other users that have other permissions that you may have assigned to the Demo user.. So pick a user to represent your different users so that the permission set for each of them is covered and that would mean that it may be more than just one user that you may need to pick.. Joe
----- Original Message ---- From: Howard Richter <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, September 23, 2008 2:38:22 PM Subject: Re: Remedy mid-tier precache XML code ** All, Thanks I think my issue was not with the password but the user I was using. It looks like you need more then one, to hit all of the permission groups. As always thanks, hbr On Tue, Sep 23, 2008 at 2:02 PM, sivarama velicheti <[EMAIL PROTECTED]> wrote: ** Hi Howard, Joe is correct it does not require a password. But there are a couple of things you need to keep in mind i) Give the username that is an administrator on your system or a powerful account (Demo might not qualify for that if its not the most powerful account). ii) Make sure that the server name which you modified in the form is correct (Server on which AR Server is installed). iii) In the midtier config tool make sure that the option enable Cache persistence is enabled. iv) Most important point to know is that when you flush the cache it does not automatially prefetch all the pages and build it for you. You have to open all the pages using your powerful account in order for the Midtier to build the pages and store them. Next time someone accesses the page it is already built for him. That's why I disable the definition change check interval so that its not flushing the cache or rebuilding the pages in case a page has been modified. I deploy all the changes to production on a particular day off the week when I flush the cache and rebuild all the pages by opening them. Hope this helps!! Thanks Sivarama __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

