All I can say is that this seems to happen every year about this time. Don't panic, and talk to your sales rep. if you feel the need to get something done via support until it's fixed.
Rick On Tue, Sep 30, 2008 at 7:06 AM, Chapman, Gary <[EMAIL PROTECTED]>wrote: > ** Unfortunately our Support runs out today, and as they only told us > today that they can no longer support us it does not leave to many options > open. > > Cheers, > > Gary > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Rick Cook > *Sent:* 30 September 2008 14:59 > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: What's going on with TuringSMI? > > ** My guess, based on experience, is that it may be nothing more than the > paperwork not having gone through the process yet. With October 1 > (tomorrow) being the renewal date for those, this time of year often saw > things like this when I was doing pre-sales and such. Turing and BMC may > even still be in negotiation over the terms of their contract renewal, since > Turing has grown a lot since the last one was signed. > > If I'm right, you should be able to try it again in a few days to a week > and have it go through. > > Rick > > On Tue, Sep 30, 2008 at 6:25 AM, Chapman, Gary <[EMAIL PROTECTED]>wrote: > >> ** The reason I asked is that BMC will not accept our support renewal >> through TuringSMI for some reason. >> >> Cheers, >> >> Gary >> >> ------------------------------ >> *From:* Action Request System discussion list(ARSList) [mailto: >> [EMAIL PROTECTED] *On Behalf Of *Shellman, David >> *Sent:* 30 September 2008 14:18 >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: What's going on with TuringSMI? >> >> ** Not sure about your question. However TuringSMI intended to >> purchase EMS. We got an email about a 2 weeks ago that the deal fell >> through. >> >> Dave >> ------------------------------ >> *From:* Action Request System discussion list(ARSList) [mailto: >> [EMAIL PROTECTED] *On Behalf Of *Chapman, Gary >> *Sent:* Tuesday, September 30, 2008 9:15 AM >> *To:* arslist@ARSLIST.ORG >> *Subject:* What's going on with TuringSMI? >> >> ** Hi All, >> >> Has anyone heard any rumours of a possible fallout between TuringSMI and >> BMC? We're attempting to renew support but are having a few issues. >> >> Cheers, >> >> Gary >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers >> Are" html___ >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
