Hi Roger,
So how did it work in 4?
We have the trial licenses for moving, but don't know how to apply them.
Veanna
--- On Mon, 11/24/08, Roger Justice <[EMAIL PROTECTED]> wrote:
From: Roger Justice <[EMAIL PROTECTED]>
Subject: Re: Remedy 4.0 or 4.5
To: arslist@ARSLIST.ORG
Date: Monday, November 24, 2008, 6:26 PM
** The licensing tool was changed in 5 since it became part of the admin tool.
-----Original Message-----
From: Veanna Carr <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Mon, 24 Nov 2008 7:18 pm
Subject: Re: Remedy 4.0 or 4.5
**
Hi Joe,
Thanks for responding. We have the ARSystem install, but not the client tools
install. We need the licensing tool, or the knowledge of how it was done back
then. BMC has been helpful and gave us a 5.1 licensing tool, it's supposed to
be compatible, but we're getting an ARERR 91 RPC procedure unavailable. Which
makes me think it's a different way of licensing.
We can wait until Thursday. I have the new machine installed and we're testing
it. We had planned to move it tomorrow, but we'll wait until Monday.
Veanna
--- On Mon, 11/24/08, Joe DeSouza <[EMAIL PROTECTED]> wrote:
From: Joe DeSouza <[EMAIL PROTECTED]>
Subject: Re: Remedy 4.0 or 4.5
To: arslist@ARSLIST.ORG
Date: Monday, November 24, 2008, 5:33 PM
**
#yiv669605538 #AOLMsgPart_2_c91177eb-7672-4b28-abdf-bf0ab178f425 #yiv1716852523
DIV {margin:0px;}
Veanna,
These are old versions - more than 3 major versions old, so will no longer be
available for download from the Remedy website. Remedy support, supports upto 3
major releases so currently will support only upto 6.0 and in a few months upto
6.3 after 7.5 is released.
Your best chances are trying to source them from your old backups of software.
I think I have those two versions at home but am at home away from home at the
moment in Connecticut and wont return to New Jersey where I currently reside
till Thursday. If you can wait that long, I can look them up for you. I have
the files necesasry for windows. Not sure if I have unix installers backed up
to CD.
Joe
From: Veanna Carr <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Monday, November 24, 2008 6:06:52 PM
Subject: Remedy 4.0 or 4.5
**
Hi Everyone,
Does anyone know where I can get the files for v4.0 or v4.5?
I especially need the cleint tools - licensing tool. We need to move a legacy
system to a new location.
ARListening
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