I created a user driven audit system on ARS 6.3 and ITSM 6. It generated filters which was certainly non-trivial when you consider the various filter qualifications on currency and other field types. I also have a binary (non-published) that lists forms, fields, workflow etc on a server. In any event, you could use the BMC driver to add fields to a bunch of forms. This is how BMC used to deliver some of its patches. It's ugly but quite doable and requires no programming effort at all. Simply manually add a field carefully capturing all the responses to all the question including <cr>s. Make this into a file and then use an editor to replicate the appropriate lines in the file changing the form names as needed. Cheers Ben
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: November 25, 2008 4:26 PM To: arslist@ARSLIST.ORG Subject: Re: API to Create Remedy Objects ** I like the idea about updating permissions on fields and adding multiple forms to an alink. I have used the Remedy API (with Perl, C and C#) quite a bit but I have not delved into updating Remedy objects. Thank you for the replies. On Tue, Nov 25, 2008 at 6:51 AM, Michiel Beijen <[EMAIL PROTECTED]> wrote: I have used this with ARSperl scripts to quickly export all the fields, field ID's and field types of a form to a CSV file. Oh and of course one other example of great use of the Remedy API to create forms et cetera is the Admin tool; or Developer Studio, or whatever it is to be called in 7.5. -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Mon, Nov 24, 2008 at 8:23 PM, Carey Matthew Black <[EMAIL PROTECTED]> wrote: > And... > > You can "walk" existing objects to make sure permissions, labels, > field DB names, help text match for a given field ID too. > > For all the same reasons you would write any program... you might want > to automate, simplify, document, log, track, anything done to develop > your ARS applications. > > I have even spent sometime on a program to move objects from an ARS > Development server to Production. You know, so I can get some sleep at > night. :) And not have to use the monster, or spend the money on that > thing they call "Migrator". > > -- > Carey Matthew Black > Remedy Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > > > > On Mon, Nov 24, 2008 at 1:10 PM, Phil Murnane <[EMAIL PROTECTED]> wrote: >> ** >> Frank: >> >> In my case, I need to add the same set of fields to all non-audit regular >> forms, which would be rather tedious via the Admin Tool in a fully loaded >> ITSM7 server. :) I've also used Java API to add many forms to a single >> Filter or Active Link, to set Auditing up a certain way on many forms (& on >> many fields). Basically it's handy whenever you want to do the same thing >> over & over. >> >> FWIW, >> --Phil >> >> ________________________________ >> From: Frank Caruso <[EMAIL PROTECTED]> >> To: arslist@ARSLIST.ORG >> Sent: Monday, November 24, 2008 10:44:18 AM >> Subject: API to Create Remedy Objects >> >> ** I've been wondering, based on an earlier post, why you would used the >> Remedy API to create Remedy objects such as forms, fields, alinks, etc? >> >> Maybe some users could share me what they have built using the API in this >> manner. >> >> Thank you >> >> Frank > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
