Hi, We have a free tool called RRR|LoginConv that will search all forms/fields and perform an exact match replace on a list of login names: old = new joe = joe01 xxx = yyy
It can be downloaded from https://www.rrr.se/cgi/tools/main#rrrLoginConv It handles diary-fields and status-history as well. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Thats exactly what is returned if you do a search on the fields table if > you look for fieldname '%Login%' - I bet it returned 99% of what I had to > modify.. and the remaining 1% I might find out while testing.. > > Joe > > > > ________________________________ > From: "Wilson, Harry" <harry.wil...@ceoit.ocgov.com> > To: arslist@ARSLIST.ORG > Sent: Monday, January 12, 2009 10:51:12 PM > Subject: Re: How many places does Remedy store the Login ID? > > ** > If you are using ITSM products, you may want to consider > more then just C2 (Submitter) and C5 (Assignee) for records that are still > open. > > Example: if you are on Helpdesk 6 or Change 6, if you don't update the > Requestor Login (field 240000005), then notifications > to the client will fail because it won't find the matching record in > SHR:People. Also in Change 6, There is the Change Supervisor (field > 240000015) that the notification will error when a task is finished > because > Remedy won't find the matching record in the User table. There will be > other notifications that will fail as well for existing > records. > > Of > course, you could update the users and assignees of all existing open > records once the logins are updated. Sometimes that is > easier. Remember to turn off the outgoing mailbox, then > delete all the outgoing notifications generated in the "AR System Email > Messages" form when your done so you don't confuse your user community. > (Yes, I have made the mistake of not doing that first.) > > Harry > > > ________________________________ > From: Action Request System discussion > list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe > DeSouza > Sent: Monday, January 12, 2009 17:44 > To: arslist@ARSLIST.ORG > Subject: Re: How many places does Remedy store the > Login ID? > > ** > Forgot to mention the Assignee field too.. > > Joe > > > > > ________________________________ > From: Shafqat Ayaz > <shafq...@yahoo.com> > To: arslist@ARSLIST.ORG > Sent: Monday, January 12, 2009 7:12:50 PM > Subject: How many places does Remedy store > the Login ID? > > ** > > > Hi All > We have an requirement to change the Login Id's. I am pretty sure that I > know all the places Remedy stores > the Login Id, but it never hurts to make sure!! > Please could you let me know in which forms does Remedy store the login > Id? > > Many thanks for all your help > > Shafqat Ayaz > __Platinum > Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html_____Platinum > Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
