You can ask your DBA to regenerate the table from the back up.. shouldnt be
a big task for a skilled DBA..

On Fri, Jan 30, 2009 at 3:04 PM, Sucharita SINGHAL <sucharita.sing...@st.com
> wrote:

> Hello,
>
> We are facing a very critical error on logging in to remedy.
> It says authentication failed.
>
> Today moring we truncated user_cache table.
> Right Now user_cache has only 8 entries and only these users are able to
> login into remedy.
>
> How can we regenerate user_cache.
> Or is it because of something else?
> Even Demo is not able to login.
>
> Please suggest what can be done.
> If Possible give us a call at 0120-400-6247.
>
> Thanks
> Regards
> Sucharita
> Remedy Development Team
> ST Microelectronics Pvt.Ltd.
>
>
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