Rocky

 

Sorry, not aimed at you, the OP wants to modify.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rocky Rockwell
Sent: 16 February 2009 19:24
To: arslist@ARSLIST.ORG
Subject: Re: Auto-logon to Mid-tier without username and pwd parameter

 

** 

No, at least the last time I asked. 

The generic login/password should have a license type of "Restricted read"
and more then likely you should have the submitter mode locked. In this
configuration the submitter can submit and modify there own ticket (You
setup the field that can be modified). By having the the system setup as
"Submitter Mode" locked, anybody trying to login using the generic
login/password and the license type of restricted read they could not
modify.

I hope this helps.

Rocky

Rocky Rockwell 
mgrockw...@verizon.net 
Ph#1: 325-884-1234 
Ph#2: 325-884-1263 
Mobile: 325-450-1297




 



Matt Worsdell wrote: 

** 

Would that not be in contravention of the licensing agreement?

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rocky Rockwell
Sent: 14 February 2009 20:58
To: arslist@ARSLIST.ORG
Subject: Re: Auto-logon to Mid-tier without username and pwd parameter

 

** 

I have done something like this. Basically you send them to a redirect html
the goes to the form and view you want and that uses the generic
username/password.




Rocky

Rocky Rockwell 
mgrockw...@verizon.net 
Ph#1: 325-884-1234 
Ph#2: 325-884-1263 
Mobile: 325-450-1297

http://www.linkedin.com/in/mgrockwell




 



Steven Pataray wrote: 

** 

I would like to create a URL using parameters to autologon to mid-tier using
the documented  http://
<http://%3Cmid_tier_server%3E/arsys/servlet/ViewFormServlet?form=%3Cform_nam
e%3E&server=%3Cserver_name%3E&username=%3Cuser_name%3E&pwd=%3Cpassword%3E&ei
d=%3Cticketnumber%3E>
<mid_tier_server>/arsys/servlet/ViewFormServlet?form=<form_name>&server=<ser
ver_name>&username=<user_name>&pwd=<password>&eid=<ticketnumber> string but
don't want the username and pwd parameters to be specified in the URL string
within the email notification (ref page 447 of the Basic Guide-630)

 

Any suggestions on how I can accomplish this? I want to use this method so I
can create an online form that the user can access and update but don't want
the user to have to logon to Mid-Tier. The usename and password passed would
be a gereric username and password.

 

I was thinking maybe I can use two forms (parent/child). By specifying the
parent form in the url but when you open the parent form it pops up the
child form which the user updates. 

 

ARSystem 6.03.00 Patch 024

Oracle 10g (10.1.0.4.0 - 64bi)

HelpDesk 6.3

 

Thanks,

Steve

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