Jason, I tried your myfile.jsp and it seemed to work to get to the correct
page I wanted. So you answer my original problem, thanks.
Now as for what Matt and the other guys are stating. I'm going to have to
think about that. Actually one of the guys from Column suggested I use a
generic username/password, so I would hope that what I'm doing is legal. I
don't care about tracking who updated the record since I'm doing this for
polls so it could be anonymous. I'm just trying to avoid having to add
accounts to my Users form because then I'll have to maintain it just for
this. Right now only Support has access to Remedy directly.
Thanks Guys
Steve
On Mon, Feb 16, 2009 at 11:44 AM, Jason Miller <jason.mil...@gmail.com>wrote:
> ** One other method would be to use a jsp redirect file.
>
> Here is an example that queries for a record but you can include the URL
> that suites your needs.
>
> The contents of myfile.jsp in the Mid-Tier home directory (C:\Program
> Files\AR System\Mid-Tier by default on Windows).
> <%
> String myQual=request.getParameter("eid");
> response.sendRedirect("https://<domain>.com/arsys/servlet/ViewFormServlet?form=<form
> name>&view=<view>&server=<server>&username=<username>&pwd=<password>&qual=%271%27%3D%22"+myQual+"%22");
> %>
>
> Here is the URL to include int the email:
> https://<domain>.com/arsys/myfile.jsp?eid=000000000003571<https://%3cdomain%3e.com/arsys/myfile.jsp?eid=000000000003571>
>
> If you don't wish to execute a query you do not need to include
> "?eid=<request id>" in the URL or the second line of the file (String
> myQual=request.getParameter("eid");).
>
> Jason
>
>
>
>
> On Mon, Feb 16, 2009 at 9:58 AM, Rodriguez, Rafael J x23718 <
> rafael.rodrig...@broadridge.com> wrote:
>
>> ** There several ways you can do this but probably the best way is to
>> create a new login page and in the login page specify the Goto parameter
>> which will be the form you want to open and you can code the username and
>> password so that theu will not be displayed via url.
>>
>> *
>>
>> Rafael Rodriguez
>>
>> Manager Midtier/Remedy Enterprise
>>
>> Broadridge Financial Solutions Inc
>>
>> 201.714.3718
>> *
>>
>>
>> ------------------------------
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arsl...@arslist.org] *On Behalf Of *Steven Pataray
>> *Sent:* Friday, February 13, 2009 7:34 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Auto-logon to Mid-tier without username and pwd parameter
>>
>> ** I would like to create a URL using parameters to autologon to
>> mid-tier using the documented
>> http://<mid_tier_server>/arsys/servlet/ViewFormServlet?form=<form_name>&server=<server_name>&username=<user_name>&pwd=<password>
>> *&eid=<ticketnumber>*<http://%3cmid_tier_server%3e/arsys/servlet/ViewFormServlet?form=%3Cform_name%3E&server=%3Cserver_name%3E&username=%3Cuser_name%3E&pwd=%3Cpassword%3E&eid=%3Cticketnumber%3E>string
>> but don't want the username and pwd parameters to be specified in the
>> URL string within the email notification (ref page 447 of the Basic
>> Guide-630)
>>
>> Any suggestions on how I can accomplish this? I want to use this method so
>> I can create an online form that the user can access and update but don't
>> want the user to have to logon to Mid-Tier. The usename and password passed
>> would be a gereric username and password.
>>
>> I was thinking maybe I can use two forms (parent/child). By specifying the
>> parent form in the url but when you open the parent form it pops up the
>> child form which the user updates.
>>
>> ARSystem 6.03.00 Patch 024
>> Oracle 10g (10.1.0.4.0 - 64bi)
>> HelpDesk 6.3
>>
>> Thanks,
>> Steve
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