Let me try that again - the error actually means the Crystal report request has timed out - but there's no indication WHY it timed out. The actual BMC docs say "This error occurs when a request is sent to open a Crystal report through the web has timed out". I already knew that............... William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com Corporate Website, www.stratacominc.com <http://www.stratacominc.com/> 715-410-8156 C
________________________________ From: William Rentfrow Sent: Tuesday, March 17, 2009 2:13 PM To: arslist@ARSLIST.ORG Subject: ARERR 9387 Anyone know what this error is? I can't find it on BMC's website or in the documentation anywhere. I receive this when running larger reports over the web via BOXI/AR Web Report Viewer. Also - and you know who you are - the person with the phone # in their signature that ends in 9387 - you make it VERY hard to search for things :) William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com Corporate Website, www.stratacominc.com <http://www.stratacominc.com/> 715-410-8156 C _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"