I knew it would be something obvious! Thanks, Nicky! now to find out who checked that...or figure out why the heck I would. On Mon, Mar 23, 2009 at 2:12 PM, Nicky Madjarov <nmadja...@verizon.net>wrote:
> ** Tools->Options Advanced tab, Display Hidden Forms (Admin Only) should > be checked ... just a possibility > > Regards, > > Nicky Madjarov > phone: 973-202-4278 > Find out how to bust your AR System performance @ > http://www.SpeedUpARS.com <http://www.speedupars.com/> > > ----- Original Message ----- > *From:* Bob Rowe <robert.w.r...@gmail.com> > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Sent:* Monday, March 23, 2009 2:02 PM > *Subject:* Can't see admin privileges in User Tool > > ** > Okay, this is probably something obvious. but: > > On ARS 7.1, ITSM 7.0.03, SQL 2005. I can no longer see everything as Demo > with Administrator privileges. Demo can log into the Admin Tool and work as > admin just fine. > > I have run arcache and arreload until--well, in every way I can think of, > including using the examples straight out of the book. Arcache creates the > admin user who can log into the Admin Tool and see everything, but gets > logged into the user tool only with guest privileges. > > What in the world did I do to cause this? I noticed it late Friday > afternoon. > > -- > Bob Rowe, Remedy Action Request System Development and Administration > robert.w.r...@gmail.com > "The golden rule is to test everything in the light of reason and > experience, no matter from where it comes." > Mohandas K. Gandhi > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > -- Bob Rowe, Remedy Action Request System Development and Administration robert.w.r...@gmail.com "The golden rule is to test everything in the light of reason and experience, no matter from where it comes." Mohandas K. Gandhi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"