In this situation, I pick the most used part of the trigger. I.e. CC_NIM:Btn_OpenIncidentTask.....There is a possibility for some confusion here, so I have occasionally duplicated an AL and changed the trigger qualification to ensure clarity of code.
Thanks, Gavin Coleman Senior Analyst/Programmer Computacenter (UK) Ltd Services & Solutions Hatfield Avenue Hatfield, Hertfordshire, AL10 9TW, United Kingdom T: +44 (0) 1707 631662 E: gavin.cole...@computacenter.com W: www.computacenter.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of ccrashh Sent: 26 March 2009 17:27 To: arslist@ARSLIST.ORG Subject: Re: ITSM naming convention sucks Out of curiousity...what do you do if the code triggers on more than one action?: CC_NIM:Btn_OpenIncidentTask-MRC_Somefield-000-OpenHelpDesk Like that? On Mar 24, 5:56 am, "Coleman, Gavin" <gavin.cole...@computacenter.com> wrote: > "In my opinion, ITSP followed some best naming conventions." > > Well considering that as far as know the naming convention is not explained > anywhere in the ITSP or ITSM documentation, I can't see how you can believe > that. Remedy allows you up to 80 characters to name workflow items, and it > seems that ITSP and ITSM does not use all of these characters. My Active Link > workflow has a naming convention as follows > > 1. Prefix for custom work (CC_) > 2. Form abbreviation (NIM:) - New Incident Console > 3. Execute on abbreviation (MRC - Menu Row Choice, Btn - Button, WL - > Window Loaded). If more than one Execute on is specified, then the > abbreviation I use is the most relevant > 4. Name of Button, Table, Field etc (E.g. Btn_OpenIncidentTask) > 5. Execution Order (-000-) > 6. Details of Actions (OpenHelpDesk) > > Thus, we get > > CC_NIM:Btn_OpenIncidentTask-000-OpenHelpDesk > > If an AL or Filter is part of a Guide, then the suffix _GUIDE is applied. If > the AL or Filter calls a Guide, then the suffix _CallGuide is applied. > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" ********************************************************************** COMPUTACENTER PLC is registered in England and Wales with the registered number 03110569. Its registered office is at Hatfield Business Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW COMPUTACENTER (UK) Limited is registered in England and Wales with the registered number 01584718. Its registered office is at Hatfield Business Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW COMPUTACENTER (Mid-Market) Limited is registered in England and Wales with the registered number 3434654. Its registered office is at Hatfield Business Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW COMPUTACENTER (FMS) Limited is registered in England and Wales with the registered number 3798091. Its registered office is at Hatfield Business Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW The contents of this email are intended for the named addressee only. It contains information which may be confidential and which may also be privileged. Unless you are the named addressee (or authorised to receive mail for the addressee) you may not copy or use it, or disclose it to anyone else. If you receive it in error please notify us immediately and then destroy it. Computacenter information is available from: http://www.computacenter.com ********************************************************************** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
