One customer go live 7 months ago. Each month they create 1,600 new requests, in a Catalog of 80 services.
Peter. On Tue, Apr 21, 2009 at 10:36 AM, Pierson, Shawn <shawn.pier...@sug.com>wrote: > ** Good morning, > > This should be a rather simple question. How many of you are using BMC’s > SRM module in production currently? If you are using it, what types of > things do you use it for? > > We bought it and are looking at using it, but it is tedious so I want to > make sure we don’t invest a lot of time and money into it if it’s not widely > used enough for BMC to keep it around. > > Thanks, > > *Shawn Pierson * > Remedy Developer | Southern Union > > > Private and confidential as detailed > here<http://www.sug.com/disclaimers/default.htm#Mail>. > If you cannot access hyperlink, please e-mail sender. > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"