Hi all! For some reason, arserver doesn't like a connect string syntax like Oracle-Two-Task: (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=10.8.7.102)(PORT=1521)))(CONNECT_DATA=(SID=fol))) and prefers the alias of an entry in the tnsnames.ora file. However, ars 7.0.1 supports it (so I supposed that ars 6.3 too).
Resuming, I could finally install ARS 6.3 so I would like to thank all of you for your support and help. Thank you very much!. It was a pleasure to talk to you Miguel 2009/5/4 Grooms, Frederick W <frederick.w.gro...@xo.com> > The encrypted password ion the config has nothing to do with the User form. > It is the password for the ARADMIN user in the database. > > Are the Remedy services running? What happens if you try to restart the > services? > > You should have lines like the following in your config file: > Db-password: EncryptedPassword > Dbhome-directory: path\to\Oracle\files > Oracle-Two-Task: remdev > > "Oracle-Two-Task" is the entry name in your tnsnames.ora file for the > Remedy database > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Miguel Suarez Gomez > Sent: Monday, May 04, 2009 9:17 AM > To: arslist@ARSLIST.ORG > Subject: Re: Installing ARS 6.3 with Oracle 10g > > Hi! > > Yes, I can connect to the DB with SQL+. > > In the ar.cfg file there are no entries with encrypted password, because > the installation cannot import neither the User form nor the User's data. > (There isn't a Demo User). > > Which one are you telling? > > Thank you very much > > Miguel > > -----Original Message----- > 2009/5/4 Grooms, Frederick W <frederick.w.gro...@xo.com> > > I see in your log Problem with verification of user/pw/server information > > Check that you can log in to the database with SQLPLUS. If so go into the > ar.cfg file and replace the encrypted password with the correct one (The > system will re-encrypt it for you, but it works un-encrypted as well) > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Miguel Suarez Gomez > Sent: Monday, May 04, 2009 4:14 AM > To: arslist@ARSLIST.ORG > Subject: Re: Installing ARS 6.3 with Oracle 10g > > Hi Manish: > > Yes, i'm using Oracle 9i client to connect to the Oracle 10g database > > Thanks in advance > > Miguel > > -----Original Message----- > 2009/5/4 Manish SINGLA <manish.sin...@st.com> > > Hello Miguel, > > Please check if you are you using Oracle9i client between ARS6.3 and Oracle > 10g, if not can be the catch point. > As ARS6.3 has no direct compatibility to 10g. > > Regards > Manish > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Miguel Suarez Gomez > Sent: Monday, May 04, 2009 12:39 PM > To: arslist@ARSLIST.ORG > Subject: Re: Installing ARS 6.3 with Oracle 10g > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
