Sorry I was not clearer before, but the issue is that if you run the install for example selecting the Minimal install option and then go back and try to re-install selection the custom option so that you can install the email engine, flashboards etc.... it will remember the first install AWAYS and will NOT alow you to select the options unless you physically uninstall everything and clean it out. Then and only then can you make selection changes. That is what I experienced on my dev box. HTH
________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ashwin Sent: Tuesday, May 26, 2009 9:24 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 Install Issue ** Hi Rafeal, Good to hear that you solved your problem. You have written - "The worst part about it is the new suite install that only allow you to install it once." As far as I know 7.5 installer still supports upgrade installation and you can run the installer multiple times to either upgrade or over-write the existing installation. Can you please elaborate on your statement that you can install ony once? Thanks Ashwin On Tue, 26 May 2009 08:46 -0400, "Rodriguez, Rafael J x23718" <rafael.rodrig...@broadridge.com> wrote: ** Howard thanks for you reply, actually there were some issues with forms and workflow that did not exists. Funny that 7.0.1 Patch6 never through any exemptions and now on 7.5 there were errors all over the place. The worst part about it is the new suite install that only allow you to install it once. THIS IS A PAIN IN THE BUTT! I got it resolved but had to literally unistall it and clean it out numerous times before it would take. Rafael ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter Sent: Friday, May 22, 2009 9:33 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 Install Issue ** Rafael, Any issues with the database? Howard On Fri, May 22, 2009 at 3:30 PM, Rodriguez, Rafael J x23718 <rafael.rodrig...@broadridge.com> wrote: ** Hello list, WIN2003 Server SQL2005 I was attempting to upgrade my current dev environment remedy installation from 7.0.1 patch 6 to 7.5 Patch 1 and I'm getting an error during installation. The error appears in the event log but there is no errors in the install_log: Event Type: Error Event Source: AR System Monitor Event Category: None Event ID: 0 Date: 05/22/2009 Time: 1:45:48 PM User: N/A Computer: REM4DEV Description: 390600 : Failure during SQL operation to the database (ARERR 552) Any ideas? Rafael Rodriguez|Manager Remedy/Mid-Tier Enterprise|Broadridge Financial Solutions 2 Journal Square Plaza|Jersey City, NJ 07306| 201.714.3718 p This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ -- Ashwin ashwinkpa...@fastmail.fm -- http://www.fastmail.fm - The professional email service _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
