Tim,

The issue will be the plugins. There were some major changes between patch 2
and patch 3 (or 4).

>From the app side, the data should be ok, however, off the top of my head I
can not think of anything.

Good luck,

Howard

On Tue, Jun 9, 2009 at 6:35 PM, Tim Rondeau <
timothy.rond...@phaseforward.com> wrote:

> **
>
> Hi,
>
>
>
> Attempting to upgrade from 7.0.1 patch 2 to 7.1 patch 7
>
>
>
> Basically we have:
>
>
>
> Arserver     -  7.0.1 patch 2                 upgrade to 7.1 patch 7
>
> Approver  - 7.0.1                                    upgrade to 7.1 patch 7
>
> Change      - 7.0.2                                   upgrade to 7.0.3
> patch 7
>
> Incident   - 7.0.2                                    upgrade to 7.0.3
> patch 7
>
> Problem  - 7.0.2                                    upgrade to 7.0.3 patch
> 7
>
>
>
> So I did upgrade/patch Arserver/Approval/assignment/Change/Incident/Problem
> and my forms got overwritten and workflow I have shut off is back on.   So
> do I need to reimport my forms and workflow?
>
>
>
> This is all on Windows 2003 running SQL 2005.
>
>
>
> Looking for others that have upgraded ITSM module and what they have done.
>
>
>
> Thanks
>
>
>
> Tim
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_




-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = hbr4...@gmail.com
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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