Maybe BMC needs to send one of those 1/2 size notebooks, with some pre printed forms (and blank pages) that can be filled out with system info as you install.
Howard On Tue, Jun 30, 2009 at 9:36 AM, Meyer, Jennifer L < jennifer.me...@its.nc.gov> wrote: > ** > > But you can’t take notes on PDFs with specifics about YOUR system. L > > > > Jennifer Meyer > > Remedy Technical Support Specialist > > State of North Carolina > > Office of Information Technology Services > > Service Delivery Division ITSM & ITAM Services > > Office: 919-754-6543 > > ITS Service Desk: 919-754-6000 > > jennifer.me...@its.nc.gov > > http://its.state.nc.us > > > > E-mail correspondence to and from this address may be subject to the North > Carolina Public Records Law and may be disclosed to third parties only by an > authorized State Official. > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Rick Cook > *Sent:* Tuesday, June 30, 2009 9:35 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: History of AR System > > > > Yeah, I loved the paper manuals up through about v5. Then there just became > too many to cart from place to place. Pdfs are SO much lighter. > > Rick > ------------------------------ > > *From*: "Meyer, Jennifer L" > *Date*: Tue, 30 Jun 2009 09:27:55 -0400 > *To*: <arslist@ARSLIST.ORG> > *Subject*: Re: History of AR System > > The paper manuals were so great! We used to get two copies of everything > so we could take notes in the margins of one and leave the other for > management to gaze at in wonder. I would take them home to read some > nights. Of course, I recycled my 5.X manuals in the divorce. > > > > Jennifer Meyer > > Remedy Technical Support Specialist > > State ofNorth Carolina > > Office of Information Technology Services > > Service Delivery Division ITSM & ITAM Services > > Office: 919-754-6543 > > ITS Service Desk: 919-754-6000 > > jennifer.me...@its.nc.gov > > http://its.state.nc.us > > > > E-mail correspondence to and from this address may be subject to the North > Carolina Public Records Law and may be disclosed to third parties only by an > authorized State Official. > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of*Michiel Beijen > *Sent:* Monday, June 29, 2009 2:51 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: History of AR System > > > > ** > > We ordered the paper manuals for an admin at a customer for ITSM7. It came > in two huge boxes and weighed over 30 pounds... > > -- > Michiel Beijen > Software Consultant > +31 6 457 42 418 > Bee Free IT + http://beefreeit.nl > > On Jun 29, 2009 7:36 PM, "Benedetto Cantatore" < > bcant...@emerginghealthit.com> wrote: > > ** > > Back in 97, I sat down with the Remedy manual, read it cover to cover and > was a Remedy administrator. There were only two apps (I think); Helpdesk > and Asset. Today, I looking at all the manuals if you have the whole ITSM > suite, I no longer think that's possible. I'm curious, how many folks > started Remedy by just reading the docs, or did most people go out and get > formal training. > > > > Ben Cantatore > Remedy Manager > (914) 457-6209 > > > > Emerging Health IT > 3 Odell Plaza > Yonkers, New York 10701 > > > >>> robert.w.r...@gmail.com 06/29/09 10:56 AM >>> > > ** I began working with the point release of 2.1 late in 1994 or early 1995 > when I was at Winstar, a... > > _Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > > ------------------------------ > > Email correspondence to and from this sender is subject to the N.C. Public > Records Law and may be disclosed to third parties. > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > ------------------------------ > Email correspondence to and from this sender is subject to the N.C. Public > Records Law and may be disclosed to third parties. > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
