Back then, the way it worked did make sense. No offense intended to you old hands, but you didn't have to be a Mensa member to figure it out.
Jennifer Meyer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of dcharters Sent: Tuesday, June 30, 2009 10:52 AM To: arslist@ARSLIST.ORG Subject: Re: History of AR System Ben, Never had training never read the docs, started back in the 3.x days and it always just made sense to me how it worked. On Tue, 30 Jun 2009 09:45:26 -0400, Howard Richter wrote > Maybe BMC needs to send one of those 1/2 size notebooks, with some > pre printed forms (and blank pages) that can be filled out with > system info as you install. > > Howard > > On Tue, Jun 30, 2009 at 9:36 AM, Meyer, Jennifer L < > jennifer.me...@its.nc.gov> wrote: > > > ** > > [WINDOWS-1252?]> > But you can't take notes on PDFs with specifics about YOUR system. L > > > > > > > > Jennifer Meyer > > > > Remedy Technical Support Specialist > > > > State of North Carolina > > > > Office of Information Technology Services > > > > Service Delivery Division ITSM & ITAM Services > > > > Office: 919-754-6543 > > > > ITS Service Desk: 919-754-6000 > > > > jennifer.me...@its.nc.gov > > > > http://its.state.nc.us > > > > > > > > E-mail correspondence to and from this address may be subject to the North > > Carolina Public Records Law and may be disclosed to third parties only by an > > authorized State Official. > > ------------------------------ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > > arsl...@arslist.org] *On Behalf Of *Rick Cook > > *Sent:* Tuesday, June 30, 2009 9:35 AM > > > > *To:* arslist@ARSLIST.ORG > > *Subject:* Re: History of AR System > > > > > > > > Yeah, I loved the paper manuals up through about v5. Then there just became > > too many to cart from place to place. Pdfs are SO much lighter. > > > > Rick > > ------------------------------ > > > > *From*: "Meyer, Jennifer L" > > *Date*: Tue, 30 Jun 2009 09:27:55 -0400 > > *To*: <arslist@ARSLIST.ORG> > > *Subject*: Re: History of AR System > > > > The paper manuals were so great! We used to get two copies of everything > > so we could take notes in the margins of one and leave the other for > > management to gaze at in wonder. I would take them home to read some > > nights. Of course, I recycled my 5.X manuals in the divorce. > > > > > > > > Jennifer Meyer > > > > Remedy Technical Support Specialist > > > > State ofNorth Carolina > > > > Office of Information Technology Services > > > > Service Delivery Division ITSM & ITAM Services > > > > Office: 919-754-6543 > > > > ITS Service Desk: 919-754-6000 > > > > jennifer.me...@its.nc.gov > > > > http://its.state.nc.us > > > > > > > > E-mail correspondence to and from this address may be subject to the North > > Carolina Public Records Law and may be disclosed to third parties only by an > > authorized State Official. > > ------------------------------ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > > arsl...@arslist.org] *On Behalf Of*Michiel Beijen > > *Sent:* Monday, June 29, 2009 2:51 PM > > *To:* arslist@ARSLIST.ORG > > *Subject:* Re: History of AR System > > > > > > > > ** > > > > We ordered the paper manuals for an admin at a customer for ITSM7. It came > > in two huge boxes and weighed over 30 pounds... > > > > -- > > Michiel Beijen > > Software Consultant > > +31 6 457 42 418 > > Bee Free IT + http://beefreeit.nl > > > > On Jun 29, 2009 7:36 PM, "Benedetto Cantatore" < > > bcant...@emerginghealthit.com> wrote: > > > > ** > > > > Back in 97, I sat down with the Remedy manual, read it cover to cover and > > was a Remedy administrator. There were only two apps (I think); Helpdesk > > and Asset. Today, I looking at all the manuals if you have the whole ITSM > > suite, I no longer think that's possible. I'm curious, how many folks > > started Remedy by just reading the docs, or did most people go out and get > > formal training. > > > > > > > > Ben Cantatore > > Remedy Manager > > (914) 457-6209 > > > > > > > > Emerging Health IT > > 3 Odell Plaza > > Yonkers, New York 10701 > > > > > > >>> robert.w.r...@gmail.com 06/29/09 10:56 AM >>> > > > > ** I began working with the point release of 2.1 late in 1994 or early 1995 > > when I was at Winstar, a... > > > > _Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > > > > ------------------------------ > > > > Email correspondence to and from this sender is subject to the N.C. Public > > Records Law and may be disclosed to third parties. > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > ------------------------------ > > Email correspondence to and from this sender is subject to the N.C. Public > > Records Law and may be disclosed to third parties. > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = hbr4...@gmail.com > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > > ______________________________________________________________________________ _ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the > Answers Are" -- Open WebMail Project (http://openwebmail.org) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" Email correspondence to and from this sender is subject to the N.C. Public Records Law and may be disclosed to third parties. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
