Ben, Never had training never read the docs, started back in the 3.x days and it always just made sense to me how it worked.
On Tue, 30 Jun 2009 09:45:26 -0400, Howard Richter wrote > Maybe BMC needs to send one of those 1/2 size notebooks, with some > pre printed forms (and blank pages) that can be filled out with > system info as you install. > > Howard > > On Tue, Jun 30, 2009 at 9:36 AM, Meyer, Jennifer L < > jennifer.me...@its.nc.gov> wrote: > > > ** > > [WINDOWS-1252?]> > But you cant take notes on PDFs with specifics about YOUR system. L > > > > > > > > Jennifer Meyer > > > > Remedy Technical Support Specialist > > > > State of North Carolina > > > > Office of Information Technology Services > > > > Service Delivery Division ITSM & ITAM Services > > > > Office: 919-754-6543 > > > > ITS Service Desk: 919-754-6000 > > > > jennifer.me...@its.nc.gov > > > > http://its.state.nc.us > > > > > > > > E-mail correspondence to and from this address may be subject to the North > > Carolina Public Records Law and may be disclosed to third parties only by an > > authorized State Official. > > ------------------------------ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > > arsl...@arslist.org] *On Behalf Of *Rick Cook > > *Sent:* Tuesday, June 30, 2009 9:35 AM > > > > *To:* arslist@ARSLIST.ORG > > *Subject:* Re: History of AR System > > > > > > > > Yeah, I loved the paper manuals up through about v5. Then there just became > > too many to cart from place to place. Pdfs are SO much lighter. > > > > Rick > > ------------------------------ > > > > *From*: "Meyer, Jennifer L" > > *Date*: Tue, 30 Jun 2009 09:27:55 -0400 > > *To*: <arslist@ARSLIST.ORG> > > *Subject*: Re: History of AR System > > > > The paper manuals were so great! We used to get two copies of everything > > so we could take notes in the margins of one and leave the other for > > management to gaze at in wonder. I would take them home to read some > > nights. Of course, I recycled my 5.X manuals in the divorce. > > > > > > > > Jennifer Meyer > > > > Remedy Technical Support Specialist > > > > State ofNorth Carolina > > > > Office of Information Technology Services > > > > Service Delivery Division ITSM & ITAM Services > > > > Office: 919-754-6543 > > > > ITS Service Desk: 919-754-6000 > > > > jennifer.me...@its.nc.gov > > > > http://its.state.nc.us > > > > > > > > E-mail correspondence to and from this address may be subject to the North > > Carolina Public Records Law and may be disclosed to third parties only by an > > authorized State Official. > > ------------------------------ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > > arsl...@arslist.org] *On Behalf Of*Michiel Beijen > > *Sent:* Monday, June 29, 2009 2:51 PM > > *To:* arslist@ARSLIST.ORG > > *Subject:* Re: History of AR System > > > > > > > > ** > > > > We ordered the paper manuals for an admin at a customer for ITSM7. It came > > in two huge boxes and weighed over 30 pounds... > > > > -- > > Michiel Beijen > > Software Consultant > > +31 6 457 42 418 > > Bee Free IT + http://beefreeit.nl > > > > On Jun 29, 2009 7:36 PM, "Benedetto Cantatore" < > > bcant...@emerginghealthit.com> wrote: > > > > ** > > > > Back in 97, I sat down with the Remedy manual, read it cover to cover and > > was a Remedy administrator. There were only two apps (I think); Helpdesk > > and Asset. Today, I looking at all the manuals if you have the whole ITSM > > suite, I no longer think that's possible. I'm curious, how many folks > > started Remedy by just reading the docs, or did most people go out and get > > formal training. > > > > > > > > Ben Cantatore > > Remedy Manager > > (914) 457-6209 > > > > > > > > Emerging Health IT > > 3 Odell Plaza > > Yonkers, New York 10701 > > > > > > >>> robert.w.r...@gmail.com 06/29/09 10:56 AM >>> > > > > ** I began working with the point release of 2.1 late in 1994 or early 1995 > > when I was at Winstar, a... > > > > _Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > > > > ------------------------------ > > > > Email correspondence to and from this sender is subject to the N.C. Public > > Records Law and may be disclosed to third parties. > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > ------------------------------ > > Email correspondence to and from this sender is subject to the N.C. Public > > Records Law and may be disclosed to third parties. > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = hbr4...@gmail.com > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > > ______________________________________________________________________________ _ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the > Answers Are" -- Open WebMail Project (http://openwebmail.org) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
