Hey, I resent that :) Axton
On Wed, Jul 22, 2009 at 2:31 PM, Tim Widowfield <tim_widowfi...@yahoo.com>wrote: > ** Or "Remedy Architect" -- you know, the guy who looks over your shoulder > and says, "You're doing it wrong." > > --Tim > > > ------------------------------ > *From:* "Chowdhury, Tauf" <tauf.chowdh...@frx.com> > *To:* arslist@ARSLIST.ORG > *Sent:* Wednesday, July 22, 2009 2:55:08 PM > *Subject:* Re: [ARSLIST] What's the difference between a Remedy > Administrator and a Remedy Developer? > > ** > > Don’t forget Remedy Engineer! > > > > *T**auf** **C**howdhury** *** > > Analyst, Service Management > > Office: 631.858.7765 > > Mobile:646.483.2779 > > > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Roger Justice > *Sent:* Wednesday, July 22, 2009 2:47 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: What's the difference between a Remedy Administrator and a > Remedy Developer? > > > > ** The most important point. "What does the job pay". > > > -----Original Message----- > From: Benedetto Cantatore <bcant...@emerginghealthit.com> > To: arslist@ARSLIST.ORG > Sent: Wed, Jul 22, 2009 2:43 pm > Subject: Re: What's the difference between a Remedy Administrator and a > Remedy Developer? > > ** > > I think Shawn defined it best. I have administrators that work for me, > well on their way to being developers, but I wouldn't classify them as a > developers... yet. Myself, I develop, but I still add groups, users, > categories and all the other fun stuff that makes our jobs so much fun. So > a lot of crossover on job activities. > > > > > > Ben Cantatore > Remedy Manager > (914) 457-6209 > > > > Emerging Health IT > 3 Odell Plaza > Yonkers, New York 10701 > > > >>> shawn.pier...@sug.com 07/22/09 12:56 PM >>> > > I would generally agree with what everyone else says, but I put it in the > following way: > > If you are talking about a shop that builds custom applications, a Remedy > developer is someone that can do everything the Remedy administrator role > requires, plus development work and have a better understanding of log files > and other aspects of AR System that an administrator may not know. > > When it comes to ITSM, the previous idea is thrown out the window, as there > are multiple levels of administrators (e.g. application vs. ar system > administration) and development is generally much harder so you can > customize ITSM without breaking things. As a result, being a "Remedy > Developer" should include subcategories for "ARS Developer" and "ITSM > Developer". > > Shawn Pierson > > -----Original Message----- > From: Action Request System discussion list(ARSList) [ > mailto:arsl...@arslist.org] <arsl...@arslist.org%5d> On Behalf Of Meyer, > Jennifer L > Sent: Wednesday, July 22, 2009 11:13 AM > To: arslist@ARSLIST.ORG > Subject: What's the difference between a Remedy Administrator and a Remedy > Developer? > > I'm going to open up a HUGE can of worms today, just because I can. I keep > seeing these hiring requests come in for Administrators OR Developers but > not both, and every time I do, I think "What the Heck?" > > I've been doing software development and administration for better than a > decade now, and devoted more than eight years of that time to Remedy, and > I'm still not certain which skills fall into which bucket. > > So just for giggles, I'll start a list, and the rest of you add onto it. > > Jennifer Meyer > > > ADMINISTRATOR SKILLS > Server Administration > Database Administration > Install the AR System on the Server > Install the Applications on the Server > Troubleshoot the Installations and Re-Install (Inevitably) > Configure the Applications > Import Data to the Applications > System Performance and Tuning > > > > DEVELOPER SKILLS > Requirements Analysis and Design of proposed workflow changes > Modify existing applications using the Remedy Administrator Tool > Create new forms and workflow using the Remedy Administrator Tool > Test, Test, and Test form and workflow changes > Documentation (IMHO underrated and underperformed) > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > Private and confidential as detailed here: > http://www.sug.com/disclaimers/default.htm#Mail . 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