I do remember being told in the past that you could hide it, but as I
searched to try to help you out today, I found that the most likely
'culprit' would be to hide the entire titlebar, which apparently isn't
possible for 'security' reasons, to make it so that adware companies can't
make it so you have windows that can't be closed...kinda makes sense....
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kaiser, Norm E CIV USAF AFMC 96
CS/SCOKT
Sent: Wednesday, July 29, 2009 2:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disable Red "X" - RESOLVED
I'm *fairly* certain that that option works wonderfully in the client but
will not work in the midtier. I think the browser explicitly forbids
disabling the little red X to prevent spyware purveyors from popping
undismissible popups. If someone knows of a way, PLEASE let me know!
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark
Sent: Wednesday, July 29, 2009 1:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disable Red "X" - RESOLVED
**
Randy & LJ,
Thank you for your responses. Disabling the Show Close Button in Dialog was
the one I needed.
Mark
________________________________
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Mckinnish, Randy
Sent: Wednesday, July 29, 2009 12:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disable Red "X"
Mark,
This can be done in the active link that calls the dialog window. Look in
the area where your field mappings are and take the check out of the box
that says "Show Close Button in Dialog".
Works like a charm.
Hope this helps.
Randy
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Wednesday, July 29, 2009 12:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disable Red "X"
**
In the user tool that's one of the options when opening the dialog, in the
web, from what I understand there is some java script you can use
________________________________
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark
Sent: Wednesday, July 29, 2009 10:09 AM
To: arslist@ARSLIST.ORG
Subject: Disable Red "X"
**
Hi All,
Is there a way to disable the close window X in the upper right corner of a
dialog?
Depending one of several sets of criteria, when a ticket is closed, a dialog
window opens asking a series of Yes/No questions before they can save the
ticket. Problem is the users are using the X in the upper right hand corner
to close the dialog window which breaks the workflow.
Because of the many criteria's used I really don't want to have to add a
field like "Questions Answered" since it might conflict with those users who
don't need to answer the questions.
ARS 6.3 patch 20
Thanks
Mark
____________________________________________
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Remedy Developer
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