It seems that, actually our networking team has configured this to high 
persistance, but it seems that the web servers still referencing to other ar 
server


Hugo Ruesga 
perotsystems® 
US  972.577.7000
MX +52 (33) 3332.3868
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Date: Tue, 11 Aug 2009 11:04:44 -0600
From: lj.longw...@gmail.com
Subject: Re: Mid Tier - Load Balancers
To: arslist@ARSLIST.ORG

**







It sounds like you may be having problems with the load balancer 
between the web and the app moving you around when you don't want it 
too.



From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Hyunkel v2.0
Sent: 
Tuesday, August 11, 2009 10:47 AM
To: 
arslist@ARSLIST.ORG
Subject: Re: Mid Tier - Load 
Balancers


** 

Yes, BigIP is the generig name that is in front of the three web servers and 
handle all the transactions based on the load balancer rules and also they send 
information to any of the app servers



Hugo Ruesga 

perotsystems® 

US  972.577.7000
MX +52 (33) 3332.3868
P Please consider the environment before 
printing this email

The 
information contained in and transferred with this electronic message is 
intended only for the recipient(s) designated above, it is protected by law and 
it may contain information which is privileged and confidential. If you are not 
the intended recipient, please do not read, copy, or use it, and do not 
disclose 
it to others. Please notify the sender of the delivery error by replying to 
this 
message, and then delete it from your system. Thank you


Date: Tue, 11 Aug 2009 10:39:46 -0600
From: lj.longw...@gmail.com
Subject: 
Re: Mid Tier - Load Balancers
To: arslist@ARSLIST.ORG

** 
Hugo,
When you say 'BigIP addresses on both sides', do you mean to see that 
you have a virtual name in front of the web servers that points you to one of 
the 3 based on your load balance rules, and that each web server then in turn 
goes to another load balanced IP to determine which Remedy server it goes to, 
or 
is each individual web server pointed to a specific remedy 
server?



From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Hyunkel v2.0
Sent: 
Tuesday, August 11, 2009 10:28 AM
To: 
arslist@ARSLIST.ORG
Subject: Mid Tier - Load 
Balancers


** 

Listers:

We are facing a couple of issues with mid tier and with our load 
balancer. let me give you a brief summary

We have 3 ARS Servers (ARS 7.1) 
with their own mid tier for each one.
All of this are handle as a server 
group defined with a BigIP address on both sides (one for app servers and the 
other one for the web servers)
Our load balancers are handle to make the 
connections with persistance

Actually we are getting 3 kind of error 
messages

1.- ARERR 329 Failed authentication string for user
2.- ARERR 
9350 related of a missing packages from mid tier to ar server
3.- ARERR 9351 
related of a missing packages from browser to mid tier

With this until we 
have defined and configured the loadbalancers the mid tier still sending 
packages to all the other app servers this gives inconsistency in the 
communication and affects the user experience inside the application.

1.- 
Anybody from the list has experienced something like that?
2.- If so, could 
give us a hand?

Best Regards



Hugo 
Ruesga 
perotsystems® 

US  972.577.7000
MX +52 (33) 3332.3868
P Please consider the environment before 
printing this email

The 
information contained in and transferred with this electronic message is 
intended only for the recipient(s) designated above, it is protected by law and 
it may contain information which is privileged and confidential. If you are not 
the intended recipient, please do not read, copy, or use it, and do not 
disclose 
it to others. Please notify the sender of the delivery error by replying to 
this 
message, and then delete it from your system. Thank you.







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