Hello, 

We currently are running ITSM suite and it is currently patched. I have my
Server 7.1.00 with no patches installed onto it. I want to install patch 007
to my server but I am not aware of what will be changed or what should we
backup or save prior? 

We have some customization and want to make sure it is not lost...

I really need to plan this out properly...

Thank you so much for any help

Mike
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