The basic CMDB install was corrupted with a non-join form missing,
applying a patch will not create a form that was not created on an
initial install.
-----Original Message-----
From: DCI Remedy <dci.rem...@gmail.com>
To: arslist@ARSLIST.ORG
Sent: Tue, Nov 24, 2009 3:27 pm
Subject: Re: Repair of CMDB forms
** did you try installing the next CMDB patch? Our CMDB is p3 and I'm
looking to go to p6 to resolve the ARCMDBD and ARRECOND issues with a
server group.
On Tue, Nov 24, 2009 at 1:04 PM, Roger Justice <rjust2...@aol.com>
wrote:
I have encountered a corrupted CMDB install once and the only way to
get the system operational was to do a new install of ARS and CMDB. The
uninstall and reinstall does not work with CMDB.
-----Original Message-----
From: Differ, Alfred W CTR NAVSEA, 210 <alfred.differ....@navy.mil>
To: arslist@ARSLIST.ORG
Sent: Tue, Nov 24, 2009 2:54 pm
Subject: Repair of CMDB forms
Hi all,
ARS 7.1
ITSM 7.0.3 p7
I'm currently putting our CMDB stuff back together and have a question
about the
'custom' tabs that appear in the forms. My dev system has 8 custom
tabs for the
base element form and my prod system has none. I'm wondering if anyone
can tell
me which installer puts those in. They look like asset management
things to me
mostly, but I want to double check.
When I ran the asset management installer I got a whole sheaf of errors
about
missing forms and such, so I'm trying to work my way backwards to the
thing I
have to do again to get this all working again.
For a little background, our CMDB was quite mangled. I had to follow
the
instructions for uninstalling it. Of course, removing it also removed
a lot of
join forms that depend on it and I did that. I was hoping that
reinstalling the
CMDB and then coming back through with the other module installers
afterward
would be enough to put it all back together. So far, it's looking like
that is
not the case. Anyone have experience with this? Anyone able to tell
me how
deep the quicksand is that I've stumbled into? 8)
-al
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