You could use HTML formatted emails for Approval with a hyperlink "Approve" and "Reject". Clicking on the hyperlink must trigger an email to Remedy and have workflow to update the approval status.
Thanks Mahesh On Tue, Nov 24, 2009 at 10:24 PM, Prasanth Prabhakaran < prasanth.prabhaka...@ust-global.com> wrote: > ** > > John, > > > > I’m planning to implement approval through blackberry. > > > > Best Regards, > > Prasanth.P > > 999-559-5875 > > > > *From:* John Sundberg [mailto:john.sundb...@kineticdata.com] > *Sent:* Tuesday, November 24, 2009 10:51 PM > *To:* Prasanth Prabhakaran > *Subject:* Re: [ARSLIST] Integrating SRM with Blackberry > > > > > > > > Integrating SRM with Blackberry -- what do you mean? > > > > Being able to Request a service? > > Being able to check status of a service? > > Being able to approve? > > Being able to fulfill? > > > > > > > > The main issue is -- SRM is built on MidTier -- MidTier does not support > the blackberry. So -- if you want to integrate it -- you are probably going > to end up writing your own .java .jsp etc.... > > > > > > > > I would think it would be easiest to tackle the approvals. Requests and > fulfillments may be quite dynamic -- and therefore much harder. > > > > > > > > -John > > > > > > > > On Nov 24, 2009, at 4:14 AM, Prasanth Prabhakaran wrote: > > > > ** > > Hi All, > > > > Anybody here integrated SRM with Blackberry ? > > > > Best Regards, > > Prasanth.P > > 999-559-5875 > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > > > -- > > John David Sundberg > 235 East 6th Street, Suite 400B > St. Paul, MN 55101 > (651) 556-0930-work > (651) 247-6766-cell > (651) 695-8577-fax > john.sundb...@kineticdata.com > > > > > > > > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
