We are using workaround workflow in the midtier to provide copy to new for tickets and a few other forms, as well as some workaround workflows for adding Send To functionality and migrating reports from User to Midtier. It would be very nice indeed if a lot more User functionality was added to the midtier.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rodriguez, Rafael J x23718 Sent: December 21, 2009 7:45 AM To: arslist@ARSLIST.ORG Subject: Re: Copy to New in Midtier in the Future? FYI, we have a current workaround for copy to new on Mid-Tier using workflow(Active Link) and it works great for us. It would be nice if BMC adds this standard feature to a future release though! Rafael -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of arslist Sent: Friday, December 18, 2009 10:41 PM To: arslist@ARSLIST.ORG Subject: Re: Copy to New in Midtier in the Future? It shouldn't be " under consideration" when the User tool is going to die, it should be in the next full release. Until I hear someone say "there is a work around", I will remain worried. And yes some clever mid-tier webish person should be able to create a button that scrapes the data and uses the api to push it to a new/Submit screen, it seems easier and more practical for BMC to supply it(not that copy to new hasn't always had issues with hidden field values, but I digress). Surprise, I do still exist and read the arslist, just been busy recovering from the conference and closing the books for it, H1N1, bronchitis, starting to prepare for the next conference (WWRUG10 likely Oct. 18-22) and working full time. I am now invulnerable having had every contagious desease going this season. Please Note: There could be some outages coming if I find time to purchase the new server :-) .... Dan -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: December 18, 2009 3:16 PM To: arslist@ARSLIST.ORG Subject: Re: Copy to New in Midtier in the Future? "Copy to New" on the web client is a known enhancement request and is under consideration for a future release of AR System. Thanks, -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. __ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
