I believe this would only be the case for inbound since the error is
generated by the AR System Email Daemon.  For outbound, there's no
application validation the needs to take place on submit to the Email
Messages form via a "Notify" action.  As far as the 110044 error you are
troubleshooting, it sounds like you don't have an outbound mailbox
configured as the "Default".

 

Leonard

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Tuesday, February 02, 2010 11:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: AR System Email Error Logs

 

** 

Do you think this happens with Outbound messages too?  I have some errors
with our outbound mailbox as well.

 

Lisa 

 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ
Sent: Tuesday, February 02, 2010 2:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: AR System Email Error Logs

** 

Yes, there some instances where an error would cause the Email Message to
get deleted. This is more prone to occur on inbound messages.  For example,
if an inbound email is supposed to generate a new incident (or other
application record) on submit to the Email Message form, and there is a
required field value missing (or some other invalid value), the transaction
will rollback and the email message will be deleted.  In this case however,
the error should still appear in the error log.

 

Leonard 

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Tuesday, February 02, 2010 10:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: AR System Email Error Logs

 

** 

Thanks, so what happens if the email id on the AR System Email Error Logs
form doesn't match anything on the AR System Email Messages form.  We don't
delete the email messages records.  

 

Do some errors happen that are so severe that an Email Message record is not
created?

 

Lisa 

 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ
Sent: Tuesday, February 02, 2010 1:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: AR System Email Error Logs

** 

Hi Lisa,

 

Error messages in the "AR System Email Error Log" are already linked with
the associated message in "AR System Email Message".  You have to select
"Yes" for the "Display Advanced Options:" on the Email Messages record then
the [Error] tab will show.  On the table field, the error from the Error Log
will show.  The Table qualification is "$Email ID$ = 'Email ID'"

 

HTH

 

Leonard Neely

Column Technologies

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Tuesday, February 02, 2010 9:45 AM
To: arslist@ARSLIST.ORG
Subject: AR System Email Error Logs

 

** 

Is there anyway to link a record in the AR System Email Error Log to a
record in the AR System Email Messages Form?

 

I tried the Mailbox ID, and Email ID fields and I'm not getting anything.

 

I'd like to know which message is causing errors.  I looked at the Time
Stamp on the Error Log record and I don't see ANYTHING that rejected or
shows any errors within that timeframe.

 

I'm looking at an error 110044 " Mailbox Name is missing and no default
Mailbox has been configured"

 

ARS 7.1 p7

Windows 2003

Oracle 10g

 

Lisa Kemes 

AR System Developer

Tyco Electronics

717-810-2408 tel

717-810-2124 fax

lisa.ke...@tycoelectronics.com

 

 

 

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