We added a page holder containing the following: 1) A table field displaying a User's alerts and a character field below the table providing the ability to view some details about a selected alert (as well as double-click open of the ticket associated to the alert). 2) An advanced filtering area where you could narrow down or expand the contents of the Overview (or "My Tickets") table.
Tim -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Monday, February 08, 2010 4:22 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Home Page Lee, Somewhere in that 'blank space' you may want to create a table of Alerts, if your company uses Alerts, with functionality to open the ticket tied to the alert. If you use SLA, a table of upcoming thresholds and violations might be useful as well. While flashboards would make the page look pretty, they may not be as useful to every individual to see on a home page, as the ability to check and monitor specific alerts or events.. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of lee Sent: Monday, February 08, 2010 3:49 PM To: arslist@ARSLIST.ORG Subject: Remedy Home Page This one was quite difficult to search on. Everytime I log into Remedy, the Home Page is so plain. I have some ideas that I want to do but I'm wondering what others have done to spruce up their home page. I'm thinking of putting some simple like a flashboard. Ideally I'd like to put up a flashboard of the logged user's current open incident and work orders. However I can't find a way to do it with a single variable flashboard. Anyway, what have others done on their home page? Links to intranet? Picture of the company office? Thanks ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
