http://fiu.edu/~rfults/remedyhome.html
This is still in progress and the RSS feeds don't render properly in IE for some reason. Flash and RSS are actually linked to our main IT Support homepage (http://uts.fiu.edu) so when they update info there it reflects in Remedy. They are just view fields and I have an AL do a Set Fields to load the flash and RSS on window load. Links open in a new browser window using AL Run Process command. I have the IM and PM tabs with tables set to show tickets assigned to the current logged in support user and the flash board show total open tickets for the University. Ability to view tabs and support links are controlled using row-level security. Page really doesn't slow down too much using tables. If users have a lot of tickets assigned to them you can always chunk the table data so it doesn't load everything all at once. Sincerely, Robert Fults Remedy Dev. Florida International University Email: rfu...@fiu.edu http://uts.fiu.edu -----Original Message----- From: lee [mailto:haeyoon....@gmail.com] Sent: Thursday, February 11, 2010 4:15 PM Subject: Re: Remedy Home Page Thanks everyone for the replies! I was really hoping to show a simple number of their own tickets. I could do it with tables and colcount but don't want to slow the home page down. On Feb 8, 7:17 pm, "Brock, Anne" <anne_br...@bmc.com> wrote: > Might want to check out what BMC did with the ITSMoD home page; there's a > webinar Tuesday morning that will show it. The webinar will be recorded for > later viewing (go towww.bmc.com/eventsto sign up for it) > > It's much nicer looking! > > Anne Brock > BMC SC > (note: comments are my own, not necessarily BMC's position) > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of lee > Sent: Monday, February 08, 2010 12:49 PM > To: arsl...@arslist.org > Subject: Remedy Home Page > > This one was quite difficult to search on. > > Everytime I log into Remedy, the Home Page is so plain. > I have some ideas that I want to do but I'm wondering what others have > done to spruce up their home page. > > I'm thinking of putting some simple like a flashboard. > Ideally I'd like to put up a flashboard of the logged user's current > open incident and work orders. > However I can't find a way to do it with a single variable flashboard. > > Anyway, what have others done on their home page? > Links to intranet? > Picture of the company office? > > Thanks > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
