LJ, Still nothing happens:
Checking Test IHLR (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Run Process <ACTL> @@: 76\9\Test IHLR\0\3\0\1267226336\0\0\\38\3\720001184\0\720001185\0\720000429\0\\ <ACTL> Run Process on server <ACTL> Server: psdvrem1 <ACTL> Process: cmd /c C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 555555 2063310278 <ACTL> Success Is it possible to that Remedy does not have permissions to use the command line? If so, how does one set permissions? Thanks, Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, February 26, 2010 4:54 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** no....like this <ACTL> Process: cmd /c C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 555555 2063310278 ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, February 26, 2010 3:50 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** Like this: Checking Test IHLR (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Run Process <ACTL> @@: 76\9\Test IHLR\0\3\0\1267224456\0\0\\38\3\720001184\0\720001185\0\720000429\0\\ <ACTL> Run Process on server <ACTL> Server: psdvrem1 <ACTL> Process: cmd /C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 555555 2063310278 <ACTL> Success Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, February 26, 2010 4:10 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Active Link ** Roger, try making your run process @@:cmd /c <your batch file> ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, February 26, 2010 2:51 PM To: arslist@ARSLIST.ORG Subject: Run Process Active Link ** Hello All, ARS 7.1 patch 4 SQL 2K WIN 2003 I have a Run Process active link that passes three parameters. We are executing a .bat file that uses a Corba client to query an external application and inserts the returned data in an external table which Remedy them pulls into a trouble ticket. I can log into the server and execute the .bat file from the command line with no problems. However when trying to execute from a button in Remedy nothing happens. The active link fires: Checking Test IHLR (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Run Process <ACTL> @@: 76\9\Test IHLR\0\3\0\1267219336\0\0\\38\3\720001184\0\720001185\0\720000429\0\\ <ACTL> Run Process on server <ACTL> Server: psdvrem1 <ACTL> Process: C:\IHLR\remedyihlr\remedyihlr.bat 310260913288392 555555 2063310278 <ACTL> Success The permissions on the .bat file are set correctly Administrators, Authenticated Users and SYSTEM with full control. I am stumped. Looking for ideas. Thanks, Roger Nall Manager, SA Business Intelligence/Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 http://saintake.t-mobile.com/interfaces/default.aspx _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
