This sounds very similar to what I have seen trying to use a Blackberry with Mid-Tier.
Jason On Tue, Apr 6, 2010 at 1:46 PM, John Sundberg <john.sundb...@kineticdata.com > wrote: > ** > > I have been sent a couple of links to external facing ARS -- both I think > were 7.6. > > One was ITSM 7.6 > One was a custom simple app > > > Unfortunately - neither worked. > > I did not do a lot of testing -- as the issues I found were early show > stoppers: > > 1) You cannot select an item in a row (rendering consoles useless) (The > iPad asks me if I want to copy the row) > 2) You cannot select an item in a dropdown menu (rendering my available > forms useless) (The iPad does nothing -- as if I have not clicked on it at > all) > > I could however login and see the homepage. > I was able to click on "approval central" and technically "get there" -- > however error messages that popped must have been serious enough - as I was > unable to do anything once I got there. (meaning -- I was not able to select > the "Approval tasks" (Needs Attention, etc...) or again -- any dropdown > menus) > > So -- I was unable to look at any console/click on a record/and see an > entry. > > Also -- I was unable to create a record - as the forms I had access to seem > to all have at least one menu (Priority for example) > > > > It is early days -- I expect BMC will be able to address. > > > I did check to see if the browser on the iPad is Acid3 compliant -- it > appears it is. > http://img.skitch.com/20100406-kutr5pmp4c3ud5ch4fire9i76s.jpg > > > > > > -John > > > > > On Apr 6, 2010, at 11:58 AM, Doug Blair wrote: > > ** > John, > > So to resurrect a thread from a couple of months ago, do other Remedy apps > work on your iPad, or is there too much dependency on Flash in the current > versions? I don't expect Flashboards or the CI viewer, but how about > minimal functionality on an Incident? Safari's a supported browser. > > I don't expect the iPad to be able to do *everything* in 1st iteration, but > I was impressed with Steven Colbert's use of an IPad as vegetable slicer the > other night. Can't really do that well with an iPhone. > > Doug > > > On Apr 6, 2010, at 11:29 AM, John Sundberg wrote: > > ** > > I checked and yes Kinetic Response works with the iPad. So the idea is a > mobile worker or manager in a meeting can immediately connect up and see the > high priority issues and participate if needed. > > BTW - I am responding with the iPad. > > It is surprisingly fast - not sure if it is because of the ssd hard drive > or possibly because for the most part it is single tasking - either way - I > like it. > > -John > > > > Sent from my iPad > > On Apr 5, 2010, at 4:47 PM, "Paolino, Andrew" <apaol...@columnit.com> > wrote: > > ** > > And somewhere between 300,000 and 700,000 people agree. Despite some of the > obvious limitations of the technology, there’s certainly a demographic that > is (at least initially) finding this useful. > > > > John – Does KD Response work as well? I could see IT folks in the field > using this tool to collaborate on complex open issues…. > > > > Andrew Paolino > > Column Technologies > > > > 130 William Street, 8th Floor > > New York, New York 10038 > > > > Cell: 551-486-2549 > > Office: 201-676-0277 > > Fax: 212-227-3040 > > Email: <apaol...@columnit.com>apaol...@columnit.com > > Skype ID: apaolino > > Web: <http://www.columnit.com/>http://www.columnit.com > > > > P *Please consider the environment before printing this email* > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Chowdhury, > Tauf > *Sent:* Monday, April 05, 2010 2:27 PM > *To:* <arslist@ARSLIST.ORG>arslist@ARSLIST.ORG > *Subject:* Re: OT:Kinetic apps and some iPad fun > > > > ** > > I got one for my mom. She wants to use a computer and access the internet. > She’s never used a computer and hates using a mouse. She loves pointing at > things. The iPad is pretty much the perfect device for someone like that. > J > > > > *T**auf** **C**howdhury** **|** **F**orest** **L**aboratories**, **I**nc.* > ** > > Analyst, Service Management > > Mobile:646.483.2779 > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Pierson, > Shawn > *Sent:* Monday, April 05, 2010 2:18 PM > *To:* <arslist@ARSLIST.ORG>arslist@ARSLIST.ORG > *Subject:* Re: OT:Kinetic apps and some iPad fun > > > > Too bad BMC is so focused on moving things to Flash (CI Viewer, > Flashboards, etc) and Apple seems to have a problem with Adobe. It’s cool > that the Kinetic apps work, but I think I’ll be waiting for a Windows or > Android based equivalent that costs $200 and is capable of things like copy > and paste, multitasking, flash, installing software that doesn’t require the > manufacturer’s approval, letting you change the battery, etc. > > > > Sorry, I just don’t understand the fascination with recent Apple products. > It’s a great marketing tool if you can use it with your software, but as a > consumer I am not convinced. I played around with one at the Apple store > and found it interesting, but it seems too limiting to me. > ------------------------------ > > This e-mail and its attachments may contain Forest Laboratories, Inc. > proprietary information that is privileged, confidential or subject to > copyright belonging to Forest Laboratories, Inc. This e-mail is intended > solely for the use of the individual or entity to which it is addressed. If > you are not the intended recipient of this e-mail, or the employee or agent > responsible for delivering this e-mail to the intended recipient, you are > hereby notified that any dissemination, distribution, copying or action > taken in relation to the contents of and attachments to this e-mail is > strictly prohibited and may be unlawful. If you have received this e-mail in > error, please notify the sender immediately and permanently delete the > original and any copy of this e-mail and any printout. > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend > WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > Doug > > -- > Doug Blair > d...@blairing.com > +1 224-558-5462 > > 200 North Arlington Heights Road > Arlington Heights, Illinois 60004 > > > <bmc_skilled_pro_ar.png> > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > -- > John Sundberg > > Kinetic Data, Inc. > "Building a Better Service Experience" > Recipient of the WWRUG09 Innovator of the Year Award > > john.sundb...@kineticdata.com > 651.556.0930 I www.kineticdata.com > > > > > > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
