Hi Amanullah,
Have you tried to evaluate your current license usage with the free
test-version of RRR|License? In the typical situation, you can free up
about 20-30% of your floating licenses just by assigning them to the right
person!
I definitely think that you need to be an administrator to perform the
release, but I am not 100% sure. You have to try it out. Possibly a change
to the permissions of the below mentioned Vendor-form will suffice.
The release is triggered by a push-fields to the FORM:
"AR System Administration: License Review"
>From the ACTL:
"AR System Administration: ManageUserLic - On Release User Button"
Note that it is not allowed to use this functionality on a regular basis
to circumvent the BMC Remedy license policy.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hi there,
> Version 7.1
> We are releasing the user from Remedy as follows.
> AR System Administration Console
> Application
> Users / Groups / Roles
> then click on License review
> in this way we can release the user for floating and fixed license.
> My question is "is there any way we can release the user without using AR
> System Administration Console"
> Is there any possibility we can release the user without Administrator
> rights??
>
> Thanks in advance
>
> Thanks & Regards
>
> Amanullah
> Software Consultant
>
>
>
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